shapermint.com Reviews

Name: shapermint.com
Rating: 4.24

4.2 Rating 2,571 Reviews

81 %

of reviewers recommend shapermint.com

Company Reviews

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Metrics

4.2

Based on 2,571 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	3.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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shapermint.com 3 star review on 24th June 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered 2 bras to try in my first order. The bras were to small and customer service was helpful in getting a larger size. The one style the straps kept falling off my shoulders. They suggested another style to try. When it came I loved it. I am petite, 5’ 135 lbs with large chest which makes it hard to find bras. Love your bras. Would like to try your high waisted leggings but afraid they will be too long”

Helpful Report

Posted 6 months ago

“Unhappy. Straps are too thin and dig into shoulders. Bottom band not as wide as it looks in ads”

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Posted 6 months ago

“Love everything purchased! so so comfortable. I can wear all day and don't feel like I am wearing anything....expecially bras... normally feel very uncomfortable, not these...all day and I don't know I have them on.”

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Posted 6 months ago

“I love the tank tops. They fit perfectly and shape my body well. Perfect for wearing alone or layering in the winter”

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Posted 6 months ago

“I absolutely love these bras! No more underwires digging me but still have awesome support.”

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Posted 6 months ago

“I love the bras. It’s so comfortable, soft and very supportive. Best bra I’ve bought in years.”

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Posted 6 months ago

“I was unsure buying bra's online not being able to try on, but this company not only had amazing products the return/exchange policy is above and beyond would definitely recommend”

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Posted 6 months ago

“Received products in a timely manner Good quality”

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Posted 6 months ago

“This bra fits so well and I’m not even big busted. I needed wire free bras and have been spending a lot of money to find something that actually fits and doesn’t stretch out while wearing. These are perfect. I have 6 now. Im glad I gave them a try!”

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Posted 6 months ago

“The best fitting bras I have ever purchased”

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Posted 6 months ago

“I purchased 2 bras for myself. I have NEVER worn wireless before and was very skeptical. Being 50yrs old, I spent many years with wire. I was pleasantly surprised to find that not only the bras are comfortable and "forgiving" but they truly are supportive. I now have found a wireless that supports and I don't think I will ever return to wire again! Thank you!”

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Posted 6 months ago

“Excellent service and fast shipment!”

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Posted 6 months ago

“I ordered two bra's for my daughter and one pair of leggins for myself, on Jan 15th. I just received my order today, which is Feb 4th. After going back and forth on chat, trying to find out what happened to my order which when tracked, it showed it had been delieved on Jan 21st. I admittedly got in touch with Shapermint and come to find out, they delivery service they use, left my package in the lobby of my building, instead of bringing it to my apartment. I live in a 22 story building. I should have canceled the order but I was told the order would be re-issued by 4 different people that I spoke to by chat. First person was Mint, and then Aburey, Kendra and lastly Anna. I was told Mint never put the re-order through but Kendra did assure me, she would take care of it, during my chat conversation with Kendra, we confirmed "3" items would be re-issued. She also informed me, the bra's I originally requested were no longer in stock and asked would I settle for different style bra's. I agreed because I would rather have something then nothing at all after $90.98 cents was taken out my account. She said to give them another 24 to 48 hours. This was on Jan 30th. I then was told I had to wait an additional 4-8 business days! To make a long story short, I then received an email from Anna who provided me a reference number and she informed me, i would receive a tracking number once my order is shipped. Never got a tracking number!! I came home today to find the package sitting on the floor, outside my door. I was like, FINALLY!! When i opened the package, i became even more angry. I only received one BRA with the leggins. This has been my first and last experience with Shapermint. I will NEVER order from this company again. I am so very dissapointed and angry but more at myself for not doing my research and or,reading all reviews and for not canceling the order!! This was so wrong on many levels. I am on a fixed income and I feel I was taken advantage of. But trust & believe, it will not happen again by this company. Good luck ladies!”

Helpful Report

Posted 6 months ago

“I am very disappointed with the shapermint bra. I believe I bought the correct size as indicated by there guide. However the material is flimsier than they report and lacks the support they say. After one wash on gentle the material does not hold up. I would not recommend this bra”

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Posted 6 months ago

“Love my new bra !!! Comfy and no digging in wires”

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Posted 6 months ago

“I ordered two pair of Shapermint leggings. When I went to checkout they added two additional pair of pants and added the cost to my credit cards. When I tried to contact customer service to delete these extra pants no one answered the phone and hung up on me. I made numerous attempts to contact them online Finally told they couldn’t cancel order and I would just have to pay to return items I didn’t order. Do not order from this company. You will be over billed for items you didn’t order. They will also make you a monthly customer and keep charging your credit card. Be very careful!!”

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Posted 6 months ago

“Very comfortable..like I’m not even wearing a bra!”

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Posted 6 months ago

“My fav and most comfortable bras ever”

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Posted 6 months ago

“Never before have I had such pain free days and looked so good than I do with your bras! So comfortable and feel so confident wearing them! Thank you for such a great product!”

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Posted 6 months ago

“I love the leggings. Fit so great and look fabulous. I ordered some bras and they were not fitting correctly. Super easy to return and get the right size. Quick return and correct size arrived within a week. I was very pleased!!”

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Posted 6 months ago

shapermint.com is rated 4.2 based on 2,571 reviews