shapermint.com Reviews

Name: shapermint.com
Rating: 4.21

4.2 Rating 2,599 Reviews

80 %

of reviewers recommend shapermint.com

Company Reviews

Questions

Metrics

4.2

Based on 2,599 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Customer Service
Communication Channels	Live Chat, Email

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shapermint.com 1 star review on 6th December 2025

Anonymous // 01/01/2019

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“Everything I order fits so perfectly except for my last order. I contacted them and they sent me another item and let me keep the item I wanted to exchange. I love this store.”

Helpful Report

Posted 1 year ago

“Almost non-existent customer support. Online customer support "live" chat is AI and messenger and both just stop and leave you hanging without resolving your issue or connecting you to a live agent. Phone support first directs you to the website options, but if you choose to stay on the line, it will give you an option to leave your name and number for someone to call you, then hang up on you before you can. I finally was able to reach customer support via email. When made aware of the difficulties I'd had (in 2 different emails), there was no response to my concern. My credit card was charged the first day I placed an order. Apparently, after that customer support/service wasn't a priority since they had you had your money.”

Helpful Report

Posted 1 year ago

“I ordered my bra according to the sizing recommendations yet it was way too small. I tried to contact by phone or email for over one hour and came to further frustration… It was impossible to cancel my club membership, which they presented as free, but then said they would charge five dollars a month. Be careful when you use this company.”

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Posted 1 year ago

“It made me happy because it helped conceal my lumps and bumps!”

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Posted 1 year ago

“Most comfortable bra ever!”

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Posted 1 year ago

“I purchased the Truekind Racerback sports bra.... LOVE IT!! So comfortable and supportive. I got tired of wearing underwire to workout in, but this made the workout better. Does run big though. I got an XL based off of the size chart. But I could have got a large.”

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Posted 1 year ago

“I'm 5'11" and the TALL size is Perfect! I will definitely purchase another pair.”

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Posted 1 year ago

“They fit really good. True to size and really soft”

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Posted 1 year ago

“I love these bras. They are so comfortable.”

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Posted 1 year ago

“I love them. They fit perfect and I don't feel like I am wearing anything. Will definately purchase again. Thank you Shapermint.”

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Posted 1 year ago

“These are the best bras I have ever worn! I love that they now come in different colors.”

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Posted 1 year ago

“I am so happy with my Shapermint Essentials Everyday Comfort Straps Wireless Shaping Bras and Truekind Supportive Comfort Wireless Shaping Bras. As someone who usually rips her bra off the minute I get home, I can’t get over how comfortable my new bras are. I can’t even sleep in them.”

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Posted 1 year ago

“I absolutely love how I feel so comfortable and confident wearing my Shapermint everyday.”

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Posted 1 year ago

“Very quick delivery, product as advertised, well made”

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Posted 1 year ago

“From ordering all the way to shipping was a great experience. I absolutely love my bra”

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Posted 1 year ago

“This is the best bra ever!!! I can’t believe how comfortable it is!!!”

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Posted 1 year ago

“Finally a bra that is comfortable all day”

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Posted 1 year ago

“I returned 2 items. Company received them on February 6th. I’ve been chasing my credit ever since!! Charges you when they ship your order, should immediately credit you when they receive returned merchandise right? Can’t get anyone on the phone and they seldom reply to emails. Not the way you do business! I also returned the items the same day I received them. No lag time. A shame though, great quality shapewear. But horrible customer service. Not worth the aggravation!”

Helpful Report

Posted 1 year ago

“The most comfortable wireless bra I have ever worn. I feel well supported and comfortable at the same time.”

Helpful Report

Posted 1 year ago

“It didn’t fit even though I ordered the recommended size and shipping was very, very slow.”

Helpful Report

Posted 1 year ago

shapermint.com is rated 4.2 based on 2,599 reviews