shapermint.com Reviews

Name: shapermint.com
Rating: 4.23

4.2 Rating 2,582 Reviews

81 %

of reviewers recommend shapermint.com

Company Reviews

Questions

Metrics

4.2

Based on 2,582 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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shapermint.com 1 star review on 29th July 2025

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The tank top and vest did exactly what it said it would!! Comfortable to wear and great with jeans under my shirts. Thank you 😊”

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Posted 6 months ago

“1. My order was processed quickly 2. I ordered a size too small but the return process was quick and easy 3. The chatting process was very pleasant 4. Would certainly reorder”

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Posted 6 months ago

“I think the product may have been ok. The product I ordered needed to be sent back because it did not fit, but I think if it did it would have been good. Material was soft, not sure the support was there.Customer service is AWFUL you cannot reach a real person only a bot and it is a very frustrating process. I will say that the delivery was quick.”

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Posted 6 months ago

“I've purchased 2 different bras. Both are excellent. I'll never buy a another bra again other than this brand. Best decision ever..”

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Posted 6 months ago

“The bra is lovely! So comfortable and supportive, my first without wires too! Saw the ads many a time and glad I tried it. Would recommend”

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Posted 6 months ago

“I love the products as they hide alot of buldges”

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Posted 6 months ago

“I think the products are good and comfortable. However, I agree with other customers. Customer Support is awful. The website offers a 'Live Chat'. I couldn't get a live person. You are 'talking' with a bot. Very difficult to resolve an issue when the company sent your items to an incorrect address. While I would consider buying again from this company, the Customer Service may be a deterrent. Shapermint, get some real people to support your customers!!”

Helpful Report

Posted 6 months ago

“I'm not sure if my package got lost in the mail or what, but shipping took so long! With that said, though- it was worth the wait! The shape tanks are amazing and having me feeling more confident in my spring clothes. I will order again!”

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Posted 6 months ago

“The products are amazing. Customer service is horrendous. I paid for things to be delivered early. I got them like six weeks later. I still have not gotten my original order which I placed at least six weeks ago.”

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Posted 6 months ago

“very very comfortable, will get another one. The only reason for only 4 stars is because the size it suggested i buy allowed the boobs to eventually start to peek out from under the bra as the day wore on. But i'll buy another size :)”

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Posted 6 months ago

“While it is somewhat comfortable the sizing seems off and doesn’t provide the support needed. The shipping was quick though.”

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Posted 6 months ago

“Easy ordering and quick shipping.”

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Posted 6 months ago

“It was a lovely surprise to find a garment which is soft to the touch and extremely comfortable. It was so easy to put on.”

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Posted 6 months ago

“Really comfy bra. Super customer service, who replaced my first one immediately, without any bother at all.”

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Posted 6 months ago

“It was so nice to finally have a comfortable undergarment that shaped without pinching and gave natural lines.”

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Posted 6 months ago

“Yeh it’s ok!! Don’t love it”

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Posted 6 months ago

“I wish you didn't have to go through a "Bot" to resolve a question, however, I find the customer service overall is very good once it gets to a person. I recommend emailing customer service to resolve a question. Exchanges are easy. Refunds are easy. If you do a store credit, however, it is difficult to find the code to use on an order. I like the products once I determined the correct size.”

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Posted 6 months ago

“Everything I have ordered fits perfectly and is very comfortable.”

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Posted 6 months ago

“I bought one of the bras and I'm very impressed with it. I also got a free pair of undies, which are soooo comfortable that I've bought a few more! Delivery is fairly fast too, so I am happy so far and will be recommending”

Helpful Report

Posted 6 months ago

“Love the comfort. Love the fit. The only thing that would make this bra better is if was made with a dry weave fabric. It gets really hot in Florida.”

Helpful Report

Posted 6 months ago

shapermint.com is rated 4.2 based on 2,582 reviews