“I ordered several patterns and some yarn. It arrived within days, but there was an error, due to two patterns having the same number. I emailed Shirley Wools and got a reply within the hour, which resolved the matter, along with an apology about causing me the trouble of having to contact them over it. Well done Shirley Wools for good service and fast action to correct an error. Will certainly shop here again.”
“Really quick delivery and responded to a query really swiftly, solving an error I made with my email address.
Will was well priced and with this customer service I will definitely use again”
“Competitive pricing and very prompt delivery. I got the feeling that the company had a genuine interest in their customer and in providing a good service. Thank you”
“I have ordered wool and patterns recently from Shirley Wools Ltd. This has been on separate occasions. I have found their service to be excellent. Furthermore, the communication in keeping the customer informed of the status of their order to be outstanding. I was extremely happy with prices and the service.”
“Speedy service and quick despatch. Helpful emails to keep me informed of progress. Order placed on Wednesday evening and received the goods Saturday. Excellent. Thank you Shirley Wools.”
“Just received my first order, very good customer service, kept informed of status of order, great price. Delivered quickly and we’ll packaged, would definitely recommend”
“I received exactly what I ordered plus a lovely Sirdar pattern book. The whole bundle was very well packaged and dispatched really quickly with updates throughout the process. I'm very impressed with the service from start to finish and I'll be returning for more yarn in the future. Thank you to all at Shirley Wools :)”
“Excellent service, very speedy delivery of parcel, only waited a few days, on each order, comes vacummed packed which helps to keep the cost down. Will definately be ordering again.”
“Only order some patterns, but very pleased with the prompt service and being kept up to date with the progress of my order, this is my second purchase from Shirley Wools, I will be back for wool in due course. My patterns arrived in good order and were reasonably priced.”
