Shpock Reviews

Name: Shpock
Rating: 1.31

1.3 Rating 154 Reviews

6 %

of reviewers recommend Shpock

Company Reviews

Questions

Metrics

1.3

Based on 154 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Over A Week
Avg Email Response Time	25 minutes

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Shpock 1 star review on 24th August 2023

Gabriel Kirchhof

Julie

Shpock 1 star review on 30th December 2021

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“DISGUSTING COMPANY FOR SELLERS AND BUYERS, NO PHONE NUMBER, NO QUALIFIED STAFF TO SORT OUT YOUR QUERIES, JUST ROBOIC MESSAGES, AVOID AT ALL COST”

Helpful Report

Posted 5 years ago

“Allowing fraudulent sales to take place, from criminals that fake there identity and use multiple ids, and then completely ignore complaints made by the victim, suspend the happy criminal with fake details, and the process repeats. I and many others have been scammed, and still loads of adverts on site. See a few photo shots of my own investigations, many more available”

Helpful Report

Posted 5 years ago

“The newest app version is so confused and working not properly. Older version is 100% better and easer. Better come back to Facebook market.”

Helpful Report

Posted 5 years ago

“Used to be an easy on the eye app but now it keeps shoving Instagram (which i dont want) under my nose or me to volunteer. Because I want neither, I cant get on the site!”

Helpful Report

Posted 5 years ago

“A bunch of idiots , I have been selling on here and have had two decent buyers that have collected and paid in full but the rest have been chancers , two weeks ago they restricted my account I emailed to ask why and I was sent an email said they would get back to me still 5 weeks later no response . I again emailed them today to cancel my account and they emailed me back stating emailing them multiple can slow down your enquiry . its been 5 weeks now how much slower can you get , just cancel my account as its a bloody headache .”

Helpful Report

Posted 5 years ago

“I’m a Live in Carer. I have things up for sale and I replied back to someone stating I am away for 2 weeks as I don’t work in my area I live In. I then get a message saying if I don’t reply back to the the customer I’ll have my ad removed. I then messaged shpock stating I have replied back and that I am away for 2 weeks... they still removed my ad! I will not be using this site again, if my ads are just going to get removed for being a Live in Carer. Disgusting behaviour. I wouldn’t even give you a star if I could”

Helpful Report

Posted 5 years ago

“I deleted my account years ago. They do nothing to penalise time wasters. I got stood up several times by a time waster and spent hours waiting for her but she never turned up on agreed day and time. So when I re-listed the item, my account was blocked. Thus Schpock encourages time wasters. Customer service rude and awful. As soon as they unblocked me I asked them to delete my account, which also took ages and numerous emails. Stay clear these people are just awful”

Helpful Report

Posted 5 years ago

“Was scammed and shpock didn't do anything about it and that was paying £8 for insurance stay away!!!!”

Helpful Report

Posted 5 years ago

“Awful service. I have sold an item on sphock. Sent it by recorded delivery, uploaded proof of delivery. One week later the money was still in my sphock wallet as pending even though the buyer had acknowleged receipt in a message over 5 days ago. The buyer has now changed there mind and have asked to return the item. Sphock have emailed me with an outcome to issue a full refund to the buyer without them even returning the item because they had seen I had messaged the buyer to agree to the return. They want me to contact the buyer and arrange for him to return the item myself, even though they have no incentive to do so as their money has already been refunded. I am now down £50 and without my item. Never again.”

Helpful Report

Posted 5 years ago

“I’m having problems with verification code which I never received. I contacted support a week ago - no reply, 3 days ago - no reply and yesterday - still no reply. I do not think they care about New and existing customers!”

Helpful Report

Posted 5 years ago

“Waste of money !! I bought a perfume, supposed to be genuine, I received fake, send it back and the seller disappeared !! They can't find her, I'm not getting my money back, but when you buy they charge you more and say "your money are protected " !! People can sell rubbish and just disappear. Do not buy from Angela W. If you ever seen her on sphock !!”

Helpful Report

Posted 5 years ago

“This website allows scam sellers and do not help you out when you report a problem with deal or anything. Beware!!!”

Helpful Report

Posted 5 years ago

“i paid £5.00 to list some items and the following day was suspended after quite a lot of emails sent to ask why i get the same message back go to questions for you answer. time and time again seems they dont have any one to get back to you. all you get is the same silly message.”

Helpful Report

Posted 5 years ago

“Still waiting for funds to be released from game , everything has been confirmed please I need the money”

Helpful Report

Posted 5 years ago

“You don’t reply to emails been trying for weeks to delete a account”

Helpful Report

Posted 5 years ago

“Customer service is no existent on this site, one instance, they should not be allowing reptiles for sale, it is even stated on their help page, as a forbidden item!!! They allow certain species of tortoises on here for sale, without their appropriate CITES paperwork, which is 100% ILLEGAL!😤 They need to stick to the rules.........or be shut down.”

Helpful Report

Posted 5 years ago

“Sold a product person paid I to shpock wallet they have now received the item the money still pending its been 3 days now and its still pending I need my money”

Helpful Report

Posted 5 years ago

“People making new accounts asking for adress and dont collect this has happend alot recently . They seem to just want adresses scam . Dont accept unless good reviews and make that 5”

Helpful Report

Posted 5 years ago

“This site needs to shut down. It is an absolute disgrace. Some of the sellers and buyers are quite happy to waste everyone's time and 's h I t t y shpock gives then the freedom to get away with it, whilst genuine sellers and buyers are getting penalised.”

Helpful Report

Posted 5 years ago

“The thieves at Shpock TOOK £18+ from me for the premium 3 month service, YET DIDNT SUPPLY ME WITH IT!!! THIEVING RATS”

Helpful Report

Posted 5 years ago

Shpock is rated 1.3 based on 154 reviews