Shuperb Reviews

Name: Shuperb
Address: Unit 3a-3b, 55 Hastings Road, Leicester, Leicestershire
Rating: 4.67

4.7 Rating 17,701 Reviews

92 %

of reviewers recommend Shuperb

4.7

Based on 17,701 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

01163260605

Email:

cs@shuperb.co.uk

Location:

Unit 3a-3b,
55 Hastings Road,
Leicester
Leicestershire
LE5 0BT

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166

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I returned my boots for an exchange as they were too small, unfortunately they did not have the larger size so arranged a full refund. I would buy from this company again. Thanks”

Helpful Report

Posted 4 years ago

Dear Halina, Thank you for the review, I have emailed you in regards to this and await your response. Please respond as soon as is convenient so we can get this resolved for you. Kindest Regards, Sonal.

Posted 4 years ago

“Have not used this company before but all went smoothly even with the Christmas rush being in full flow.”

Helpful Report

Posted 4 years ago

“Very professional company w/excellent shipping and tracking capabilities. Product shipped quickly from UK to US and arrived as promised. Will definitely shop with this company again.”

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Posted 4 years ago

“Well packed and arrived very quickly, and nice quality product”

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Posted 4 years ago

“The ankle Wellington boots are perfect. Totally waterproof and comfortable”

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Posted 4 years ago

“Exactly what I ordered. Stylish, smart, wide fit and comfortable.”

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Posted 4 years ago

“Quality service”

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Posted 4 years ago

“Good value for money and dead comfy!”

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Posted 4 years ago

“Love my new wellies! Delivery came quicker than expected. Would definitely order from Shuperb again.”

Helpful Report

Posted 4 years ago

“My sister gave me a pair of MudDogs last year as my Hunters were difficult to take off and my UGGS not suitable for the weather or terrain. They have been great - still are. I have now bought these for my sister and she is absolutely delighted. A great buy and so reasonably priced. Easy to order, arrived on time. Good service - will recommend and will use again”

Helpful Report

Posted 4 years ago

“It would have been nice to have received the item to enable me to comment”

Helpful Report

Posted 4 years ago

Dear Nora, Thank you for the review and your patience whilst we looked into this with the carrier, unfortunately, Royal Mail are currently experiencing some delays due to the volumes of mail travelling through the system and certain Mail Centres having limited staff. We appreciate you have waited a while for the parcel to arrive and have therefore issued you with a full refund. Once again, please accept my sincerest apologies for the inconvenience caused here. Kindest Regards, Sonal.

Posted 4 years ago

“Pleased with the service. Goods arrived on time and tracked.”

Helpful Report

Posted 4 years ago

“Returned item same day as received as too small, they received back 8.12 it’s now 21.12 and still no refund??? Customer service says being dealt with? 🤷‍♀️”

Helpful Report

Posted 4 years ago

Dear Customer, Thank you for the review, I can confirm this was refunded for you on 21/12 and we did email you to confirm it had been processed. We do appreciate your patience at this busy time and I am sorry for any inconvenience caused. Kindest Regards, Sonal.

Posted 4 years ago

“always professional and exceptional service from start to finish and always a pleasure to work with them”

Helpful Report

Posted 4 years ago

“Fantastic Quality and Excellent Service will not Hesitate to shop with you again Well Done 👏🏼👏🏼👏🏼👏🏼”

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Posted 4 years ago

“Quick delivery, good quality, fair price no complaints”

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Posted 4 years ago

“fast delivery , great communication and product as described. many thanks.”

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Posted 4 years ago

“Wonderful service”

Helpful Report

Posted 4 years ago

“Ordering was simple, delivery prompt and the boots I ordered were really nice and at a good price. Very pleased.”

Helpful Report

Posted 4 years ago

“Excellent and efficient service. Unable to comment about the Toms as they are a Christmas present but they look good”

Helpful Report

Posted 4 years ago

Shuperb is rated 4.7 based on 17,701 reviews