Shuperb Reviews

Name: Shuperb
Address: Unit 3a-3b, 55 Hastings Road, Leicester, Leicestershire
Rating: 4.67

4.7 Rating 17,700 Reviews

92 %

of reviewers recommend Shuperb

4.7

Based on 17,700 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

01163260605

Email:

cs@shuperb.co.uk

Location:

Unit 3a-3b,
55 Hastings Road,
Leicester
Leicestershire
LE5 0BT

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166

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Boots fantastic. Good value. My wife very pleased with them. Unfortunately, on the day they were to be delivered, Royal Mail said they had been sent tothe wrong depoy To be fair they apologised BUT it then took a further 2 days to get them to us. Not good.”

Helpful Report

Posted 3 years ago

“Items missing..otherwise perfect!”

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Posted 3 years ago

“Quick to send out order and handy to just pay £1 for returns label. Sadly I had to return item yesterday as they were not wide enough for my feet.”

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Posted 3 years ago

“Bought as a birthday present for my wife so cant really comment on how good they are but on the surface they look absolutely fine”

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Posted 3 years ago

“They are pretty, waterproof and fashionable, feel a bit narrow but I love them”

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Posted 3 years ago

“Order processed and dispatched promptly. Unfortunately I cannot comment further as have still to receive my goods, they are still with the Royal Mail traveling at a snails pace towards me.”

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Posted 3 years ago

“Got for a present and he was happy! Fast delivery thanks”

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Posted 3 years ago

“My sister gave me a pair of MudDogs last year as my Hunters were difficult to take off and my UGGS not suitable for the weather or terrain. They have been great - still are. I have now bought these for my sister and she is absolutely delighted. A great buy and so reasonably priced. Easy to order, arrived on time. Good service - will recommend and will use again”

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Posted 3 years ago

“Good service great boots from reiker fit perfect and warm”

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Posted 3 years ago

“Ordered a size 9 which came up too big. Paid for a return postage label so returned the boots with no problems. Awaiting a size 8 replacement. So far so good”

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Posted 3 years ago

“Very pleased. Order despatched promptly. Product as expected and very pleased with my purchase. Return label available at time of purchase only, but otherwise a good option.”

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Posted 3 years ago

“I've already done this.”

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Posted 3 years ago

“all good delivery good shoes look good not worn them yet but the last pair I had lasted over 20 years, not for everyday use but a fantastic comfy shoe”

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Posted 3 years ago

“The shoes look smart and practicle but not wide enough, sadly had to return.”

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Posted 3 years ago

“Wellies great but the customer service could be better but they sorted my issue out in the end so thank you for that”

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Posted 3 years ago

Dear John, Thank you for the review and I am sorry to hear you are displeased. We did respond to all your emails and we aim to respond to all emails within 24 hours on working days, sometimes the response may not be instant if this falls on a weekend. I am pleased we have now resolved this for you and your exchange pair will be with you shortly, we have also refunded the difference in price as per our Price Match promise. Once again, apologies for the inconvenience caused and please do let us know if you need any further assistance. Kindest Regards, Sonal.

Posted 3 years ago

“excellent experience good prices and fast delivery”

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Posted 3 years ago

“Service was very good. I had to return the shoes as they were too tight. I have had an auto response acknowledging the receipt of the returned shoes. Response also advised payment will be returned in due course.”

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Posted 3 years ago

“Very good service,prompt,boots very good.”

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Posted 3 years ago

“Order received in good time, really liked boots but size came up very small. I tend to vary between size 6 & 7, ordered the 7 and it was really tight fit so unfortunately had to return them. Very simple return process with prepaid label. So recommend boots, but may need to order size up from usual.”

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Posted 3 years ago

“The slippers arrived very quickly. I had ordered my usual size 4 but they were too big. Wish I'd known, would have ordered a size 3!”

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Posted 3 years ago

Shuperb is rated 4.7 based on 17,700 reviews