Login
Start Free Trial Are you a business? Click Here

Simple Lighting LTD Reviews

4.7 Rating 906 Reviews
93 %
of reviewers recommend Simple Lighting LTD
4.7
Based on 906 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
97%
Accurate And Undamaged Orders
Greater than 94%
Customer Service
Communication Channels
Email, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Read Simple Lighting LTD Reviews
Anonymous
Anonymous  // 01/01/2019
“Arrived promptly. Works fine. No complaints”
Helpful Report
Posted 1 year ago
“Quick delivery. Lights exactly as described.”
Helpful Report
Posted 1 year ago
“Very efficient service and good quality lights.”
Helpful Report
Posted 1 year ago
“Speedy delivery, Excellent products, simple to install”
Helpful Report
Posted 1 year ago
“Friendly technical advice ... efficient fast service.”
Helpful Report
Posted 1 year ago
“It was just one bulb. It came soon and works. And you didn't want me to faff about setting up a password.”
Helpful Report
Posted 1 year ago
“Arrived quickly and done the job”
Helpful Report
Posted 1 year ago
“Items all supplied with connectors - so much better to make installation easier and more flexible - really is an easier more flexible solution - will be back for the next set”
Helpful Report
Posted 1 year ago
“Great items, great prices and super fast delivery, can’t fault any of it. And so much choice too!”
Helpful Report
Posted 1 year ago
“Straight forward and simple”
Helpful Report
Posted 1 year ago
“Good company,thanks”
Helpful Report
Posted 1 year ago
“Good products, and good delivery time”
Helpful Report
Posted 1 year ago
“I ordered 3 chrome steel downlighters with adjustable bezel. Unfortunately, all three downlighters had the same design fault - the bezels were too big and the GU lightbulb fell through making the units impossible to use. Staff at Simple Lighting seemed reluctant to accept the fault claiming they had sold 'thousands' without a complaint. I no longer want the lights and have returned them and requested a refund - to include the postage which I had to pay. I'm now waiting for the refund.”
Helpful Report
Posted 1 year ago
Hello, Thank you for bringing your concerns to our attention. We’re truly sorry to hear that the downlighters did not meet your expectations due to the design fault you mentioned. We understand how frustrating it can be when a product doesn’t work as intended, and we appreciate your feedback on this matter. Regarding your refund, please rest assured that we are committed to processing it promptly. We’re here to help resolve this situation and ensure your experience with us improves moving forward. If you have any further questions or need assistance, please don’t hesitate to reach out. Best wishes, Team Simple Lighting LTD
Posted 1 year ago
“Excellent website. Clearly showed what I needed for led kitchen cob's. Superb delivery. Neatly packaged. Installed as a Di'yer. Worked a treat. Looks classy under my pelmets. Thank you. Deffo buy from Simple Lighting again 👍”
Helpful Report
Posted 1 year ago
“Very good value product and efficient processing of order”
Helpful Report
Posted 1 year ago
“Your product seems to be decent and your staff are really helpful. However my experience was bad due to FedEx Delivery. It got amended day after day after day and in the end I had to speak with tell to change to collection. I would still be waiting now otherwise”
Helpful Report
Posted 1 year ago
Hello Craig, Thank you for taking the time to share your thoughts with us. We're pleased to hear you found our product decent and our staff helpful. However, we are truly sorry to learn about the issues you faced with FedEx delivery. It’s frustrating when external factors impact your experience, and we appreciate your decision to switch to collection. Your feedback is invaluable as we strive to improve the overall experience for our customers. If there's anything else we can assist you with or if you have further concerns, don’t hesitate to reach out. Warm wishes, Team Simple Lighting LTD
Posted 1 year ago
“The process was simple (excuse the pun) from ordering to delivery. The lights are perfect for our kitchen with plenty enough light. Excellent product and service, would definately recommend.”
Helpful Report
Posted 1 year ago
“Great lighting and very fast delivery”
Helpful Report
Posted 1 year ago
“Excellent products at great price. Delivery was better than scheduled. All in all brilliant”
Helpful Report
Posted 1 year ago
“Very good service. 10 mins after I placed the order the customer decided she wanted warm white lighting instead of cool white. A quick phone call to simple lighting the next morning and I was able to change in time! Many thanks for that. All installed now and a happy customer.”
Helpful Report
Posted 1 year ago
Hello Ashby, Thank you so much for your excellent review! We’re delighted to hear that our team was able to assist you in making that change and that your customer is happy with the results. Your satisfaction is what we strive for, and we’re here to help with anything else you may need. Best wishes, Team Simple Lighting LTD
Posted 1 year ago
Simple Lighting LTD is rated 4.7 based on 906 reviews