“"I was very disappointed with the standard delivery service—it was much slower than expected. After realizing that next-day delivery wasn't included, I called to cancel the order since it hadn't yet been dispatched. Unfortunately, the gentleman I spoke to was not helpful at all. He insisted that the order couldn't be canceled because it was already ""in process,"" even though it clearly hadn’t been shipped. To make matters worse, I was told that if I wanted to return the item, I would have to cover the postage costs myself. Overall, this has been a frustrating and time-wasting experience."”
