Simple Contacts Reviews

Name: Simple Contacts
Rating: 4.59

4.6 Rating 1,467 Reviews

89 %

of reviewers recommend Simple Contacts

4.6

Based on 1,467 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Visit Website

Write Your review

Tell us how Simple Contacts made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Awesome customer service and communication. I have recommended to everyone I know.”

Helpful Report

Posted 5 years ago

“It was so easy to set up an appointment and get my prescription renewed. I found the process to be mostly straightforward. I'm still not sure where to find my current prescription or if I can download it, but I have new contacts. So, I'm happy.”

Helpful Report

Posted 5 years ago

“I entered the wrong type of contact in the system. It was double checked by your people and set right. Really appreciate that.”

Helpful Report

Posted 5 years ago

“Fast shipping. Great price. Easy interface. Enjoyable experience.”

Helpful Report

Posted 5 years ago

“Very simple indeed!”

Helpful Report

Posted 5 years ago

“Delivery was easy and fast”

Helpful Report

Posted 5 years ago

“I have still not received my contacts. This is just too hard.”

Helpful Report

Posted 5 years ago

Hi Rachael, thanks for your feedback on your recent order! Just sent you a text to follow up on your concern. Please connect with us there, and we'll get you taken care of, thanks

Posted 5 years ago

“Great customer service and great contacts. Fast shipment.”

Helpful Report

Posted 5 years ago

“Delayed processing the order cancelled the order didn't notify me of the cancellation. When contacted said could not fill the order twice then changed the story and filled the order without confirming. Poor performance . Do not expect to order from again.”

Helpful Report

Posted 5 years ago

“Great communication and fast shipping”

Helpful Report

Posted 5 years ago

“Always reliable, decent pricing and extremely convenient. Has been my go to!”

Helpful Report

Posted 5 years ago

“Amazing customer service. Love being able to get answers for ordering and shipping status through text. Painless contacts at a terrific price! Thank you SIMPLE CONTACTS! You really live up to your name!!”

Helpful Report

Posted 5 years ago

“Amazing price and speed of delivery”

Helpful Report

Posted 5 years ago

“I think it would be helpful to have the boxes labeled for which is left and which is right. It’s on the box but there’s nothing checked off or making it clear on which is which.”

Helpful Report

Posted 5 years ago

“They're a commodity”

Helpful Report

Posted 5 years ago

“I was very pleased with the ease of placing my order, for the every day lower cost than leading online competitors, and for the discount applied as a first-time customer. My contacts were shipped quickly and arrived in good condition. Thank you.”

Helpful Report

Posted 5 years ago

“I am new to Simple Contacts and my first experience was nothing short of excellent! From the form to order my lenses which was "Simple" to the customer service and communication to make sure my prescription was filled! I will be reordering from Simple Contacts for the foreseeable future.”

Helpful Report

Posted 5 years ago

“So easy and you can’t beat the price! I saved hundreds of dollars and it was so easy. I uploaded my prescription and received my contacts in less than a week on my doorstep. Highly recommend!!!”

Helpful Report

Posted 5 years ago

“Prince in line with others. Fast, efficient service.”

Helpful Report

Posted 5 years ago

“Great customer service :)”

Helpful Report

Posted 5 years ago

Simple Contacts is rated 4.6 based on 1,467 reviews