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Simple Contacts Reviews

4.6 Rating 1,467 Reviews
89 %
of reviewers recommend Simple Contacts
4.6
Based on 1,467 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 87%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5

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Anonymous
Anonymous  // 01/01/2019
Easy, good shipping, great communication
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Posted 5 years ago
I believe my order was done wrong. Or, I did it wrong - probably the case. I got one years worth of contacts for one eye and only six months worth for my other eye. I need to fix that!!
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Posted 5 years ago
Great customer service and quick shipping!
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Posted 5 years ago
We very pleased with your service. Contacts arrived very quickly.
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Posted 5 years ago
I never received my contacts!
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Posted 5 years ago
Hi Elise, looks like we've already helped you out with this via text message, but let us know if you need anything else!
Posted 5 years ago
I was overall very happy with the service and product provided. The app was a little clumsy when using the vision test services and had to make multiple attempts to complete the process. Will definitely use again!
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Posted 5 years ago
Super fast and completely accurate. Easy to order. I'll never go anywhere else.
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Posted 5 years ago
Great price and great service!!
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Posted 5 years ago
I received my contact and they are working well
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Posted 5 years ago
I don’t often wear my contacts, so I didn’t notice that I had run out the weekend before my engagement pictures!! Not only did Simple make it easy to upload my prescription, they’re shipping options made sure I had my contacts in two days in time for memories! Very grateful that my inattention to detail did not bite me this time!
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Posted 5 years ago
Easy as can be to reorder contacts. Excellent customer service.
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Posted 5 years ago
It would have been nice to see a clear notice saying make sure your contact choice matches your prescription but I was contacted almost immediately and informed of my mistake and re-ordered the correct lenses. I received them quickly and at half the cost of my optician. Very happy with my purchase and will be using Simple Contacts in the future.
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Posted 5 years ago
Simple contacts was just like the name....simple! I ordered and they came just in time for a cruise we are taking. And the contacts I ordered feel smooth as butter! Definitely no complaints! It was quick and easy! Thanks for helping me see daily!
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Posted 5 years ago
Super easy on line ordering and it got here so quickly.
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Posted 5 years ago
My order said it had been delivered, but I never actually received it. I contacted simple contacts customer service and they responded back quickly. They sent me a replacement order immediately. I would definitely buy from them again.
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Posted 5 years ago
Quick and easy reorder, thank you!
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Posted 5 years ago
I love Simple Contacts! I found them online, my prescription was filled quickly, and refilling the prescription was fast and easy. They email with questions and resolve the issues quickly and painlessly. The prices are fabulous, too. I highly recommend Simple Contacts.
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Posted 5 years ago
First time using this service. Came quicker than expected. Cheaper than everyone else. So far very happy.
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Posted 5 years ago
So far the service was a good experience. Contacts came on time and loved the special 20% off. Fast easy efficient
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Posted 5 years ago
Fast shipping and pretty good prices
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Posted 5 years ago
Simple Contacts is rated 4.6 based on 1,467 reviews