Simple Contacts Reviews

Name: Simple Contacts
Rating: 4.59

4.6 Rating 1,467 Reviews

90 %

of reviewers recommend Simple Contacts

4.6

Based on 1,467 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

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Anonymous

Anonymous // 01/01/2019

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“Great service and quick delivery!”

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Posted 5 years ago

“Simple Contacts worked for us exactly as we hoped. Got our order in a very timely manner, for a good price, and I was impressed that they double checked with us to make sure the order was right. Great service!”

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Posted 5 years ago

“Simple Contacts is a very convenient service. However the shipments are coming too quickly. I still have a full box remaining and i received 2 new ones. Would prefer to be able to slow the shipping.”

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Posted 5 years ago

Hi Richard, thank you for the kind words! Just messaged you to follow up on your concern. Please connect with us there, and we'll get you taken care of. Thanks :)

Posted 5 years ago

“Great experience all around, from the eye exam to receiving the order. The app is easy to use and they keep you informed every step of the process.”

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Posted 5 years ago

“Affordable and reliable!”

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Posted 5 years ago

“Easy, quick, and friendly service. Well done!”

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Posted 5 years ago

“quick response via email and text re status of order; quick shipping and delivery. friendly customer service”

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Posted 5 years ago

“Have ordered in the past. No problem. Placed a repeat order over a week ago. Paid for expedited shipping. Nothing. Tried calling. They aren’t accepting calls right now. Sent two email inquiries. Nothing. No response, and, no way to contact customer support. Very bad business. My card has been charged & I am out of contacts. Unacceptable.”

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Posted 5 years ago

“Fast and competitive pricing”

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Posted 5 years ago

“Super fast service and great communication from the team. And awesome value!”

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Posted 5 years ago

“Very fast shipping and always kind support! Appreciate your services!”

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Posted 5 years ago

“Found Simple Contacts when looking for a way to save money on the contacts that I love. I have tried other services without success. Simple Contacts processed my prescription within minutes, saved me a ton of money, and made managing my subscription super easy. VERY happy customer.”

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Posted 5 years ago

“Prescription not confirmed by doctor. Email from Simple Contacts with explanation about day wait necessary prior to filling. Lens arrived as promised. No mail In coupon for discount. Price discounted at time of purchase. Bravo.”

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Posted 5 years ago

“Convenient but pricey!”

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Posted 5 years ago

“2 weeks and I still haven’t received the contacts”

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Posted 5 years ago

Hi Anamarie! We just sent you a text message to follow up about this. Connect with us there and we'll get you taken care of!

Posted 5 years ago

“Excellent customer service! When I had a problem with a contact they immediately sent out a full replacement pack at no charge - way above and beyond what I expected! It was easy to reach customer service and they replied promptly.”

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Posted 5 years ago

“Great!! Fast delivery”

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Posted 5 years ago

“Absolutely the best way to buy contacts! It was so easy and the best price I have found!!”

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Posted 5 years ago

“Great service. Easy to use.”

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Posted 5 years ago

“Shipping takes too long”

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Posted 5 years ago

Hey Kristen, thanks for your feedback! We just sent you a text message to follow up, so connect with us there and let us know if you have any other concerns!

Posted 5 years ago

Simple Contacts is rated 4.6 based on 1,467 reviews