Simple Contacts Reviews

Name: Simple Contacts
Rating: 4.59

4.6 Rating 1,467 Reviews

89 %

of reviewers recommend Simple Contacts

4.6

Based on 1,467 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to use and my new contacts came quickly!”

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Posted 5 years ago

“Fast, hassle free service! Highly satisfied with my order from Simple Contacts.”

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Posted 5 years ago

“I have always loved this brand and color of contacts but it's getting to be expensive. This company is way cheaper then the others.”

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Posted 5 years ago

“I just you had a number so I could of talked to some I had a few questions”

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Posted 5 years ago

“Easy process, Fast shipping!! Thx”

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Posted 5 years ago

“Super easy to use and very convenient! Contacts can be ordered in no time at all. The eye exam is really easy to do too!”

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Posted 5 years ago

“Great service”

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Posted 5 years ago

“What an amazing company. The entire customer service team is both helpful and also very good looking.”

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Posted 5 years ago

“Awesome service from logging on to package delivery. The Simple Contacts team went above and beyond to ensure my order was complete and correct. I received messages each step of the ordering process. My order arrived five weeks than originally stated which was awesome.I reccomend any contact wearer to try Simple Contacts as I did and will only utilize the great team work at Simple Contacts.”

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Posted 5 years ago

“VERY VERY Happy 😃 I am so happy i will be buying from Simple Contacts again. They were the cheapest i could find and they have fast delivery and the keep in touch with you on your order status and shipment until it reaches your home. I have already recommended people to go through Simple Contacts. They even had what i needed ... Baush & lomb Ultra for Astigmatism. Some places did not have these that i needed. Oh and price was way less than others for my 6 month supply. Tytytyty forever a customer ❤️ Maria”

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Posted 5 years ago

“Sent me the right prescription but the box was dented :(”

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Posted 5 years ago

“Very easy to place order and upload prescription!”

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Posted 5 years ago

“My contacts didn’t show up and I placed the order the 7th for one day ship soooo where are they ???”

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Posted 5 years ago

Hi Bobbi. So sorry to hear that you haven't received your lenses! A member of our PX team will reach out via email and text to help you shortly!

Posted 5 years ago

“Simple ordering process the contact showed up when they said.”

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Posted 5 years ago

“The best ever!”

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Posted 5 years ago

“Loving the ease of the exam and ease of ordering! Saved me a trip and extra costs of going to the eye doctor this year. I’ve been wearing contacts for 25 years and this service is a lifesaver to working parents with active school aged kids who are busy!”

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Posted 5 years ago

“Good service and price.”

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Posted 5 years ago

“Great company! Contacts always arrive on time and in the greatest packaging. Love y’all!”

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Posted 5 years ago

“It is hard to get in contact with anyone. The phone number does not work and if you send a message it is days before you hear back. The next time I get contacts I will probably go somewhere else because of this. I have been working out of town for two weeks and the Delivery was supposed to be here and it’s not. I need to know how it gets delivered and guess what I still can’t get in touch with simple contacts how convenient for y’all.”

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Posted 5 years ago

Hi Brent! So sorry to hear that you've had trouble reaching us, and that you haven't received your lenses. A member of our Patient Experience team just reached out to set up a replacement, so feel free to respond to their text and email!

Posted 5 years ago

“Working with Simple Contacts was very easy. I would only ask that the response and turnaround time for processing be improved.”

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Posted 5 years ago

Simple Contacts is rated 4.6 based on 1,467 reviews