Simple Contacts Reviews

Name: Simple Contacts
Rating: 4.59

4.6 Rating 1,467 Reviews

89 %

of reviewers recommend Simple Contacts

4.6

Based on 1,467 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I thought it wouldn’t be easy or it would be too expensive, but it wasn’t either. The eye test took 15 minutes. I got some follow up questions for my safety, redid a few parts and my contacts were shipped out a few days later. It was less expensive and so much easer than going to see my eye doctor!”

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Posted 6 years ago

“Great customer service & addressed my prescription issue very quickly. Super fast shipping & great price!”

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Posted 6 years ago

“Quick response.”

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Posted 6 years ago

“There were some issues with my prescription and Simple Contacts rep Katie work with me to resolve them. She communicated with me continually until they were resolved.”

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Posted 6 years ago

“This was a life saver. I was stuck in glasses for weeks and then I found this service. So amazing.”

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Posted 6 years ago

“Easy ordering and fast delivery. Very happy with Simple Contacts.”

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Posted 6 years ago

“Quick shipping. Received the contacts within 2 days. Fast efficient easy and affordable. Will shop from again and recommend to friends!”

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Posted 6 years ago

“Easy, quick, and awesome ! They also communicated very well. Thanks a ton (:”

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Posted 6 years ago

“I was very impressed with the fast service. The contacts were in stock and shipped the next day. Very Happy and will be ordering my contacts from them in the future.”

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Posted 6 years ago

“I didn't receive my package. Please refund or send me the product that I ordered. I have to leave the country on Friday!”

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Posted 6 years ago

“Such a positive experience using this app rather than going through the time-consuming and expensive process of a traditional visit to the eye doctor. The app was easy to use and the instructions were clear. The process for submitting the order was quick and I received my contacts promptly. Couldn't be happier!”

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Posted 6 years ago

“Simple contacts has been so easy and convenient to use. Has saved me money and time with offering a really quick and simple renewal test that was a third of what I would have had to pay at the eye doctor. I also had a problem with the post office leaving my contacts somewhere they shouldn’t have, and the customer service from simple contacts was amazing. They sent me out a new package and expedited the shipping without me even asking. Will definitely be sticking with them!”

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Posted 6 years ago

“Crazy FAST!!! The contacts are great. Wonderful service. We got notifications throughout the whole process. Will order again.”

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Posted 6 years ago

“Arrived fast”

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Posted 6 years ago

“Seamless transaction with no friction.”

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Posted 6 years ago

“Without eye insurance and an expired RX, I was struggling to find a place that was affordable for contacts. I did the at home test, and was able to get more contacts for under $100.”

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Posted 6 years ago

“It's the best. I don't want to name names but the website/app is much more user friendly than 1800 contacts. The reminder emails are crucial because my mind, much like my eyes, is quickly deteriorating.”

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Posted 6 years ago

“Incredibly user-friendly and direct. Will definitely be using them again!”

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Posted 6 years ago

“Website is very easy to use, superfast fulfillment and shipping of contacts. A++ website and service. I am very pleased and will continue to use Simple Contacts for ordering contact lenses.”

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Posted 6 years ago

“A great alternative to expensive traditional doctors”

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Posted 6 years ago

Simple Contacts is rated 4.6 based on 1,467 reviews