Simple Contacts Reviews

Name: Simple Contacts
Rating: 4.59

4.6 Rating 1,467 Reviews

89 %

of reviewers recommend Simple Contacts

4.6

Based on 1,467 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I just want to say thank you for the level of support, professional, and expediency with which my contacts order was filled. I'm on a fixed income so the cost savings was of importance to me also.”

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Posted 6 years ago

“This was a great solution for me. My prescription expired and did not have time to go to eye doctor. You do your eye test on line, pay the usual price for your contacts and that was it. Shipping took 4 to 5 days, but absolutely worth it! Great service! Thank you!”

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Posted 6 years ago

“Very pleased with cost and delivery charge”

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Posted 6 years ago

“The app and the mobile eye exam are awful. Just try it yourself. It’s pretty obvious. I had to do the eye chart test a total of 6 times. And even when it finally worked, the distance measurement is way off. It wasn’t 10 feet, it was 15. Which why I didn’t guess correctly all letters and probably shouldn’t have gotten the prescription.”

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Posted 6 years ago

“This is a service I always wished existed! Super simple, convenient, and fast! Although I had no clue there was an exam fee as I never saw it listed in my cart or total until it was invoiced in my email so that took me by surprise (thank goodness it was only $20). Still completely worth it!”

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Posted 6 years ago

“Amazing simple to use and contacts delivered fast.”

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Posted 6 years ago

“It was easy to use. It was also very fast. It was nice that I was able to communicate with someone by text as well as email”

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Posted 6 years ago

“Could not be a more simple process! I had moved across state and didn’t have a current contacts prescription. I took the online test, provided my contacts information and was sent my order. Wonderful service.”

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Posted 6 years ago

“Great customer service! Husband ordered my contacts and punched it in wrong the customer service Rep Ross was on it fixed it and got my contacts right out to me with no delay. Very satisfied. AB”

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Posted 6 years ago

“Wonderful customer service. Extremely quick processing. I am SO impressed! Will absolutely use again.”

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Posted 6 years ago

“Quick, easy, affordable, and reliable. All we really need in a contact lens provider!”

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Posted 6 years ago

“Wonderful services. I will definitely re-order with simple contacts.”

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Posted 6 years ago

“Amazing customer service who made sure I got the best deal possible! The contacts also shipped super quickly (for free) and work perfectly!”

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Posted 6 years ago

“Thank you for the great service. I have been wearing contacts for 45 years and this is the best price ever.”

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Posted 6 years ago

“Received my contacts within two weeks and love the daily wear so far. First time to use Simple Contacts and was told to beware of expired lenses but mine are good for over a year.”

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Posted 6 years ago

“Fast and easy - it all right there in the name: “Simple” indeed! Everything was fast and straightforward. Katie was great: very responsive and kept me up to date about my renewal test and next steps.”

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Posted 6 years ago

“As a new mom I was worried about how to get to the eye doctor with my baby. This made it so easy and simple to renew my contacts from the comfort of my house. I did the test while my baby was sleeping and in a day or two found out my prescription could be renewed. Got my contacts in the mail soon after. It was so easy! I will definitely recommend Simple Contacts to all my contact wearing friends and family.”

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Posted 6 years ago

“Very easy to use, I was especially impressed by their attention to detail- I entered my prescription wrong and they caught it very quickly. Excellent prices and customer service- I'll def be back! First heard of Simple Contacts on the Dear Hank and John podcast, thanks for supporting my favorite pod.”

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Posted 6 years ago

“Fast communication. Resolved the issue very quickly!”

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Posted 6 years ago

“So easy to use! Thank you :)”

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Posted 6 years ago

Simple Contacts is rated 4.6 based on 1,467 reviews