Simple Contacts Reviews

Name: Simple Contacts
Rating: 4.59

4.6 Rating 1,467 Reviews

89 %

of reviewers recommend Simple Contacts

4.6

Based on 1,467 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Best price for contacts. Super fast shipping. Awesome customer service.”

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Posted 5 years ago

“Great service. Great discount. Great product !!!”

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Posted 5 years ago

“The entire customer service process was very convoluted. Then I was signed up for a Simple Refresh order of $72.00 I did not make. Disapprove.”

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Posted 5 years ago

Hey Justin, thanks for the feedback! Looks like we're helping you out now via text message, so just let us know if you need anything else!

Posted 5 years ago

“thank you so much, the lenses are comfortable and the prescription is correct”

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Posted 5 years ago

“I like the quick turnaround of Simple Contacts & the fact that they text me with updates of when to expect my contacts. I highly recommend!”

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Posted 5 years ago

“Great price, will order again”

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Posted 5 years ago

“Very easy! Will definitely use again.”

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Posted 5 years ago

“Ordering contacts from Simple Contacts was so easy and fast! Someone notified me by text several times to keep me updated, which was an unexpected bonus! Price was better than any others and I would highly recommend to anyone! They did have to order the contacts so it took longer than usual to receive. But that was fine, they kept me updated and I wasn't in a hurry to receive them.”

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Posted 5 years ago

“It’s my fault that I miss typed the zip code and it went to wrong addresses and my order is still not arrived yet. But it doesn’t make sense that shipping process was processed when the address doesn’t exist while the most of online shopping make sure the address is correct and at least exists before processing the order. And it might not be your fault that you cannot do anything even I realized that the zip code was wrong in early stage of the shipment.”

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Posted 5 years ago

Hey there! We just sent you a message via text & email to follow-up on this issue, but the good news is that it looks like your package is set to arrive today! Connect with us via text/email if you have any further concerns, and thanks for the feedback!

Posted 5 years ago

“Terrible communication, no phone or chat support even though advertised. Not ordering again”

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Posted 5 years ago

Oh no! I'm sorry to hear that you had trouble with your last order. One of our PX team members will reach out now to help you out!

Posted 5 years ago

“Awesome , quick service!”

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Posted 5 years ago

“Easiest thing I have ever done !!! Thank you !!”

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Posted 5 years ago

“Love it! So easy to order contacts. Love not having to buy a year supply at one time. Very convenient to get a a 90 day supply instead of a year supply at one time, especially since my prescription changes frequently so I’m not stuck wearing old ones. They send an email to let you know your next shipment. They also send a text to let you know when they are actually shipped. The email will also tell you the date for your next shipment.”

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Posted 5 years ago

“Quick turnaround and exactly what I had been purchasing from my eye doctor. Great prices!!! Thank you!!!”

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Posted 5 years ago

“Taking my business elswhere”

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Posted 5 years ago

Hi Bill! So sorry to hear that you had trouble on your most recent order. One of our PX team members will reach out now!

Posted 5 years ago

“Fast. Easy and quick delivery. The service was amazing. My contacts feel great. And I didn't even have to leave my apartment. Thank you very much to the doctor and team at SimpleContacts!”

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Posted 5 years ago

“Awesome service”

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Posted 5 years ago

“Couldn’t be easier”

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Posted 5 years ago

“Website was super easy to order and I received my order within two business days.”

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Posted 5 years ago

“I really appreciated the convenience. I just don't have the time these days to go in for an appointment and my vision hadn't seemed to change anyways. It's amazing what is available to us these days. Very convenient, easy, great communication.”

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Posted 5 years ago

Simple Contacts is rated 4.6 based on 1,467 reviews