Simple Contacts Reviews

Name: Simple Contacts
Rating: 4.59

4.6 Rating 1,467 Reviews

89 %

of reviewers recommend Simple Contacts

4.6

Based on 1,467 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service and got my order very quickly. I will use again.”

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Posted 6 years ago

“Awesome prices and speedy shipping! Will definitely buy from Simple from now on!”

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Posted 6 years ago

“The process has always been excellent. The prices not always the best. This time around simple contacts was the more affordable supplier. I tend to go between simple contacts lens.com and 1800 contacts. All are good companies. The rebate offers are kind of annoying to get through. Over all my loyalty goes to my wallet. Whoever offers the lenses I use for the lowest price with the least amount of hassle gets my business.”

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Posted 6 years ago

“Simple, seamless, great!”

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Posted 6 years ago

“I would give a 0 star if that was an option. HORRIBLE CUSTOMER SERVICE!! There is no contact phone number. I googled for phone number but the "Corporate" phone number only has a message to email them. I left email and auto email generates that they are so busy it will be 2-3 business days for a response. I reordered contacts and says it's being processed. There is a UPS label created. I just don't understand why it's taking so long and why it has not shipped yet. Terrible!!”

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Posted 6 years ago

“i love simple contacts. i don’t even have to leave my house to get them. they come right to my door. and they are good contacts, the same brand and type i’ve been getting from my regular eye doctor.”

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Posted 6 years ago

“I was glad to find Simple Contacts. Their prices beat others, even after rebates, with no forms to fill out or waiting for rebate checks. Ordering was simple & my contacts arrived in 3 days.”

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Posted 6 years ago

“Simple Contacts has great customer service , and I love the fact that I can order contacts so easily from my phone... no browser windows made for desktop here! The app is very intuitive and easy to use. I’ll be coming back.”

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Posted 6 years ago

“I'm very pleased with this company. the contacts came quick and are just what I ordered.”

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Posted 6 years ago

“Came quickly, easy process and nice deal.”

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Posted 6 years ago

“Absolutely pain free service! Fast delivery, friendly communications, wonderful experience!”

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Posted 6 years ago

“good experience.”

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Posted 6 years ago

“You guys are awesome! Thank you for all the lenses, such an easy process and fast free shipping. Nobody beats that :)”

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Posted 6 years ago

“Awesome price. Arrived quickly. Couldn't be happier.”

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Posted 6 years ago

“Great service! Loved it. Fast and easy. And cheap!”

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Posted 6 years ago

“Order never arrived and waited more than 7 weeks.”

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Posted 6 years ago

“I believe this company is a scam!!! The only form of communication that they use is by text message. My order was delayed and then when I finally received my order the contacts were trash!! I have used the same brand for years and how does all of a sudden the contacts no longer work in my favor! They were extremely blurry and drying! I have tried to reach out for a refund but no reply of course. I would not recommend this company at all!”

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Posted 6 years ago

“Awesome service!! So easy!!”

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Posted 6 years ago

“So convenient! And good prices!”

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Posted 6 years ago

“I love my contacts so much . I recommend them”

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Posted 6 years ago

Simple Contacts is rated 4.6 based on 1,467 reviews