SimpleHandrails.co.uk Reviews

Name: SimpleHandrails.co.uk
Address: Unit 8, Broadwyn Trading Estate, Cradley Heath
Rating: 4.63

4.6 Rating 3,448 Reviews

92 %

of reviewers recommend SimpleHandrails.co.uk

4.6

Based on 3,448 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 85%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

01384 930960

Email:

sales@simplehandrails.co.uk

Location:

Unit 8, Broadwyn Trading Estate
Cradley Heath
B64 6PS

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SimpleHandrails.co.uk 5 star review on 25th January 2024

Raymond Burt

SimpleHandrails.co.uk 5 star review on 17th January 2024

455

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service, very stylish oak handrail with stainless steel end caps, just what l was looking for. Thank you”

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Posted 7 years ago

“Solid, good looking handrail.”

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Posted 7 years ago

“Stair handrail excellent quality, easy to put up. All fixtures and fittings came with it. Would use this company again.”

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Posted 7 years ago

“Ordering on line was simple and very good information was received about the order status and delivery. The product was excellent and very easy to install. Would strongly recommend your company particularly as the price was very competitive”

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Posted 7 years ago

“Excellent quality but no instructions supplied. Also push fit on the join is rather loose.”

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Posted 7 years ago

“Good quality product and delivered within quoted delivery. Would recommend.”

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Posted 7 years ago

“Absolutely stunning, just love it. Brother said that it was easy to assemble and fit. Good weight, would highly recommend.”

SimpleHandrails.co.uk 5 star review on 5th August 2018

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Posted 7 years ago

“Fantastic value excellent service,just need heavy duty screws i payed £4 hollow walls rawplugs from Screwfix job done.”

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Posted 7 years ago

“Fantastic service great quality”

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Posted 7 years ago

“Great product, fantastic price and excellent customer service, would highly recommend SimpleHandrails.co.uk”

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Posted 7 years ago

“Fantastic handrail at a unbeatable price thanks”

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Posted 7 years ago

“Very straight forward site. Easy to order and arrived when expected. Good quality product”

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Posted 7 years ago

“Thank you for providing us with a few handrails. We ordered a selection of oak and stainless steel, and also grooved end stainless steel for two house renovations we have on! The quality is amazing and the delivery in 4 working days can't be faulted. The rails came packaged perfectly and our carpenter said they went together like a dream. We have several more projects to do this year and we will be coming back for sure!”

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Posted 7 years ago

“Having now received my handrail after a few hiccups along the way i have fitted the handrail and i am very pleased with the product. Dan was very helpfull and put things right immediatley.”

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Posted 7 years ago

“Nice quality wood. Live Chat good but pops up even when office closed so no “immediate reply”. UPS delivery a day late, poor tracking - so had to stay in as no delivery “window” given. All 24 screws missing from the parcel. No apology until we ‘phoned to express our frustration. There are only 7 different parts so easy to check before despatch. Our decorator had to leave us to go to another job. Screws sent by UPS following day. Installation instructions found by chance on website, really should be included with parts. We thought end caps and joiner would be large enough to simply slide onto the ends of the handrail. The middle joiner section was initially a little precarious but once supported by positioning brackets quite near either side it was fine. The screws however are nowhere near long enough and a couple of the heads sheared off. It has not been easy being without a handrail at 72 and with arthritic knees.”

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Posted 7 years ago

“Service, delivery, handrail all excellent. Couldn’t ask for anything better. We will certainly recommend this company.”

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Posted 7 years ago

“We bought a handrail to replace the old one in our staircase. I am very happy with the price and the quality of the product. It looks great and is easy to install and look after. Many thanks for your good work.”

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Posted 7 years ago

“Delighted with the rail! Exactly what we wanted, and great quality.”

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Posted 7 years ago

“excellent solid stainless steel handrail was delivered very happy with the quality & finish just what I wanted. Thanks”

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Posted 7 years ago

“Product good and delivery prompt. But no response to chat line enquiries regarding a further request for a quote for a further free standing hand rail to safeguard steps, disappointing”

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Posted 7 years ago

SimpleHandrails.co.uk is rated 4.6 based on 3,448 reviews