“Does not have a way to contact customer service quickly. I asked to only receive a certain pill after receiving a generic. They said they put it in my account. A month later I get a message that my chosen pill was not available and to let them know what to do. I immediately messaged back asking to wait. Apparently 1 minute is too long to respond and they sent the generic again. When I messaged back after they told me I took too long and did I want them to put on my account that I only wanted a specific brand, a month after they had already done so. So they then tried to bill my insurance again for now another pack and the insurance denied it as they just paid for the wrong pack. I am waiting for a courtesy refill of the correct brand.”
“I been taking my birth control for a month and I already got my period. My period use to be heavy and I would have some painful cramps but this month my period was light and painless.I’m glad I started taking birth control”
“I cancelled due to a need for 90 day supply. Simple Health service was initially great to get me back with them, but they set me right back up for 30 days (my insurance's decision) without any notification. The next refill didn't ship for quite some time so they knew well in advance but the communication just isn't there unless they are trying to retain you or refute a billing discrepancy. One representative even went as far as to say since I didn't request an update for this type of change I shouldn't expect that communication.”
“My original birth control prescription expired and I was finding it extremely difficult to just renew my prescription. Simple Health was just that - "simple" and I was able to get my prescription in just a few weeks. Definitely glad I found them.”
“Was very easy to use and communication is great. I love this service! I filled out the survey and received my birth control pills within a couple days.”
“very thankful for a service like this and it went very fast and efficient it takes out the worry about the next pack arriving on time by have six packs at once!”
“Simple health is a absolute life saver they are easy to talk to and will answer any of your questions within a day I 100% recommend Simple Health to anyone”
“The birth control I was prescribed made me very sick to the point I was vomiting and even had to call in to work a few days and when I figured out the birth control was what was making me sick I stopped taking it immediately and haven’t had any problems since”
