Skyline Taxis222111 Reviews

Name: Skyline Taxis222111
Rating: 1.88

1.9 Rating 119 Reviews

22 %

of reviewers recommend Skyline Taxis222111

Company Reviews

Questions

Metrics

1.9

Based on 119 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 15%
Accurate And Undamaged Orders	Greater than 83%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Write Your review

Tell us how Skyline Taxis222111 made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Only Taxi firm in MK. Left me on hold for 10mins when I asked for a quote to get there. Don't answer the phone/leave a message when I want to get home. That's what happens when there is 1 taxi firm that rules MK. Because they can ((👊))”

Helpful Report

Posted 3 years ago

“Driver did not pull up to the house, despite my wife using a walking stick, so not arriving to the address it was booked for. The meter was started before we got into the cab, and was already on £6.10; the driver said it was Christmas increased fare, but it was more than twice the normal starting fare, and we had no pre warning of this when we phoned up to book. Appauling and daylight robbery!”

Helpful Report

Posted 3 years ago

“Getting really tired of the taxi drivers refusing to tell you who they're waiting for and instead asking for your name first, I would be happy to show them my booking one they tell me my name to confirm that it is in fact my taxi and not somebody else, it's safety critical!”

Helpful Report

Posted 3 years ago

“Been spending 100per week on taxi in/out of work for months, service has become appealing, waiting half an hour or more each morning and evening and often late for work due to poor service. No one answers phone, morning fair has gone up. Spent a fortune using this company. Customer respect is broken. Money grabbing company that has no respect for customers or driver's.”

Helpful Report

Posted 3 years ago

“Appalling. Despite booking in advance taxi was a no show and only despatched when chased 30 minutes late from Milton Keynes which is at least a further 30 mins away leaving 6 people freezing cold for nearly an hour. Appalling. Customer service non existent, simply transfer you to a number that rings out or to the driver who's not at fault.”

Helpful Report

Posted 3 years ago

“Skyline used to be reliable. They shouldn't confirm pre-bookings if they don't have enough drivers or can't plan or manage the bookings they have. After waiting 30 mins for my pre-booked taxi, with the app saying "searching for a driver" and no-one answering their phone, I drove instead. You've just lost a regular customer!”

Helpful Report

Posted 3 years ago

“As walking up to taxi with my boyfriend the taxi driver had locked the doors and drives off making me late for work”

Helpful Report

Posted 3 years ago

“I booked a taxi for 10.15 on Saturday night, to include my 7 year old and my dad at 79. Waited until 10.30 and I called them, I suggested that if we were 15 mins late the cab would charge us so we should get a discount from our fare. The controller put me onto a manager who said because I was rude he was cancelling our taxi and sounded really pleased with himself after I told him not to cancel it. I told him I’ll be leaving a bad review but he couldn’t care less. We all had to walk home very cold and damp as no other taxis available. Avoid. Rude and arrogant.”

Helpful Report

Posted 3 years ago

“Ordered a taxi from West bletchley but they tried to pick me up from my address the taxi driver screamed at me down the phone and told me it was my fault .told me to rebook a taxi absolutely disgusting how a taxi driver can shout a customer like it was my fault .wouldn't use this company again”

Helpful Report

Posted 3 years ago

“Ordered taxi got charged 2 pounds extra so I called to query this and operator said from Friday to Sunday is 2; pounds extra I asked why customers where not notified of this and she replied because we haven't notified any customers I replied do you not think customers have the right to know and all she could say was I can forward you to another controller. So customers beware it's 5.50 when you get in a taxi instead of the normal 3.50.how disgusting can't even let their customers know”

Helpful Report

Posted 3 years ago

“Lucky to have given it 1 star. Shame can’t give it minus. Absolutely terrible - pre booked taxi and was extremely late. When asked to be put through to manager - the manager refused to speak to me. Was then told our return taxi would be on time but same thing happened and over 30mins late. Totally useless. Will not be using this company again!”

Helpful Report

Posted 3 years ago

“Taxis always come 10- 20mins later than pre booked for”

Helpful Report

Posted 3 years ago

“Appalling . Booked a cab 4 hours before I needed it to get to work. I know it was a Saturday night. Assigned a taxi then changed it because they had a better offer. Inferior service from an inferior taxi company.”

Helpful Report

Posted 3 years ago

“Absolutely discusting service. Today skyline lost a long term customer. I ordered a taxi for my disabled mother and her medium dog today and am told by skyline that they are happy to take dogs and it’s not a problem. The taxi driver arrives opens the window and says I don’t take dogs then starts to drive off before we can speak. I call the company back up and I am transferred to a person who apologises and says she will get another taxi sent and will make sure the driver is aware we have a dog. The second driver arrives again opens the window and says I don’t take dogs and drives off before we can even open our mouths to respond. I call again and am passed through to this extremely rude woman who firstly does not apologise and is not empathetic in anyway, I proceed to tell them what we have just gone through and mention my mother’s disabled and has just had to walk out the house and down the yard twice. She laughs and says ‘what has your mothers disability got to do with anything’ and then proceeds to laugh when we ask for a discounted trip and advises, while laughing over the phone that we will need to pay full price and it’s not the company’s fault that the taxi drivers do not read their notes. Absolutely disgusting behaviour, if anyone in my workplace acted anywhere near how these two taxi drivers and women acted they would have been fired for gross misconduct. Probably not going to be the case with skyline. Never again shall I order from them and I recommend you don’t waste your time as it seems near on all of them have a rude and disgusting attitude.”

Helpful Report

Posted 3 years ago

“Everything is wrong here , dirty cars, drivers who are not familiar with roads / destination. No sat nav in a lot of cases. Poor comprehension/ communication skills. Lack of care or concern in the office etc etc.”

Helpful Report

Posted 3 years ago

“Terrible! No customer service, leave you sat on hold with very poor communication. I booked the night before and they still couldn't get it right!”

Helpful Report

Posted 3 years ago

“AVOID AVOID AVOID!!!! Awful service. Driver called to say he had arrived, clearly hadn’t, I directed where he should be and waited….nothing turned up for 5-10 mins, Called driver, with just responses of ‘grunts’ and hung up. Called operator, who Said driver was there, again I explained…he wasn’t and again gave instructions to where we were (even though he had apparently just picked up from the exact same place 🙃…hmmm doubtful)! So from the time the driver told me he was here to collect (plus many phone calls to the driver ad the operator) after 25minutes we finally got in the car!! In total the car was 45minutes late! Awful service!!!!”

Helpful Report

Posted 3 years ago

“Have been using skyline for a number of years and to be honest have never been disappointed until this evening. Booked a taxi to take me home from work. Was waiting outside the office before the time it was booked for and before it arrived. The driver was really rude, stated he had called me 3 times...why? Tried to explain that I can't have my phone on at work. He wasn't interested, then drove like Louis Hamilton at Silverstone. So not impressed. Think it's tiime to change the taxi company I use a minimum of 5 times a week, if not more”

Helpful Report

Posted 3 years ago

“Useless The app is not connected to the drivers. Very late. Useless response with countless lies”

Helpful Report

Posted 3 years ago

“Late arrival - disputed fee - and awful Customer service - BUYER BEWARE!!!”

Helpful Report

Posted 3 years ago

Skyline Taxis222111 is rated 1.9 based on 119 reviews