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Skyline Taxis222111 Reviews

2.0 Rating 102 Reviews

24 %

of reviewers recommend Skyline Taxis222111

Company Reviews

2.0

Based on 102 reviews


Shipping & Delivery
Delivery Methods	Own Driver, Courier
On-time Delivery	Greater than 5%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

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Skyline Taxis222111 1 star review on 2nd June 2022

Skyline Taxis222111 5 star review on 10th January 2022

Anonymous

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“If you are not satisfied with the cab service to yourself of any ill-treatment and feel you are at risk with the service that is provided which includes the requirement of any disability and your needs, you have the right to contact your Northampton Council where these self-employed drivers get their License if this warrants your case. I feel some of these drivers are not fit to have a license serving the public. My daughter was left on the M1 Motorway with her friends when they travel to Northampton to spend the weekend with a friend who moved from London they traveled back to the Hilton Hotel there was a diversion back to the Hotel this was his problem ( the skyline driver) so he said he is going no further, a maintenance worker eventually stopped him, he never knew where he was going, the workman was adamant he was not leaving them because of the Danger. I emailed the Council in the borough who gives these self employed drivers their licence to serve the public and to the obvious of Safety to their customer that is not to put them in danger. You have a right to contact your borough such as Ian Shaw Senior Licensing Enforcement Officer at West Northamptonshire Council|The Guildhall |St Giles Square| Northampton |NN1 1DE Tel: 0300 126 7000|www.westnorthants.gov.uk Follow us on Facebook & Twitter @westnorthants.”

Posted 2 years ago

“Absolutely diabolical service - a company that takes your booking, arrives 40 minutes after the booked time despite being chased twice as to where the taxi's are. All great when communication is about using their services, but all quiet when you make a complaint and request a explanation. I would suggest staying well clear of this company.”

Posted 2 years ago

“Review to u Mr John, Happy you had a Great journey… and the lottery ticket that you got lucky with your driver … looking here, most review is disgusting regards, the drivers here know who to take on. Abuse to young females at this Skyline taxis and people who are vulnerable their licences should be revoked especially you who work here Regarding Skyline Taxis Driver Registration Number: 2060 at Local Taxis Northampton, The Old Granary NN4 8HP Car Registration Number: BX15OHV White Toyota Prius Hybrid Registered Tax in November 2021. My 18-year-old daughter and her 3 friends who are 17 years old decided to travel to Northampton as their trip away, they are sensible, academics that are confidence in their self and are knowledgeable within awareness of their surroundings. The Cab Driver was talking in another language on his Phone to someone at the time of their journey back to the hotel, the driver did not know where he was going and he never had no device on him only his mobile, he had no satnav to support him as a cab driver which is normal for a cab driver to have to allow access for drivers on their journeys. When the driver got to the M1 there was a diversion, he explained to my daughter and her friends that it is a 5 minutes’ walk to their hotel, he told them to get out of the car at the side of the M1 Motorway and that he is not going any further. The entire area on the motorway was in complete Darkness there was no Lights, he expressed to my daughter to get out of the car knowing my daughter got scared especially the 17-year-olds at the back of the Car. My daughter was shaken and worried what is happening, why is he leaving them and more importantly it was so Dangerous for these girls. A workman maintenance man beeped his truck horn at the cab driver when he left them at the motorway and the Maintenance workman jumped out of his truck to stop him he told him there is no way you can leave them at the motorway as it is dangerous and was a 40-50 minutes’ walk across the motorway to the hotel, after the cab driver was forced to take my daughter and friends back into his car he charged them another fee for their journey to their hotel.”

Posted 2 years ago

“Booked a taxi for 0530. Chased twice and lied to that taxi was on the way. Taxi despatched at 0550 but then he turned around en route to my house”

Posted 2 years ago

“The service and actually taxi drivers over the last 3 months are awful and rude. I would never use them again or recommend them !”

Posted 2 years ago

“An absolute disgrace people should avoid this rip off company they just charged my daughter well above the cab fair they see her as an easy target because she has special needs and so does her daughter that was with her ,please do not use theses ,they should be closed down”

Posted 2 years ago

“Disgusting service. Try to rip customers off. Charge you when the car isn't moving and the meter is moving up very very quickly. I asked the driver to stop the car so I could pay and order another taxi from a different taxi service and he would not stop the car. I said that I would pay the meter amount and want to get out but would not stop. He said he would charge the price I normally charge from a different taxi company. Avoid this company!!!!!!”

Posted 2 years ago

“Just to let you guys know if you are not satisfied with the cab service to yourself of any ill-treatment and feel you are at risk with the service that is provided which includes the requirement of any disability and your needs, you have the right to contact your Northampton Council where these self-employed drivers get their License if this warrants your case. I feel some of these drivers are not fit to have a license serving the public in my case Skyline Driver registration No: "2060" at the Northampton The Old Granary NN4 8HP (although you've moved location) what is your correct address as discussed on other reviews you have moved location. People, customers you have every right to take the driver's details registration number, or car number plate call 0300 126 7000 your local council who authorize their license depending on what area of Northampton call licensing taxi driver to complain or online. Skyline Cabs has no competitive business such as Uber or Bolts offering competition for you guys in Northamptonshire for a service you deserve with respect and your needs to be addressed. Still awaiting the Manager's phone call for an update on the treatment of my daughter on the M1 Motorway left in the darkness no lights to see after the Skyline cab driver force her out of the car because of diversion did not know where you was going, did you?. Thank you to the Maintenance worker who came to help my daughter and her friend.”

Posted 2 years ago

“My young 18 year old daughter and 3 17 year old Friends travelled from London on the 11th February 2022 and booked in at The Hilton Hotel, they went into Town for a meal and ordered a skyline cab on the 12th from Wellingborough Road NN1 4DN. There was a road closure on M1 Motorway on the way back to The Hilton Hotel and not only was Driver Registration No:2060 talking in his own language He did not know Where the hell he was going, Left my daughter and her friends at the side of the M1 Motorway he ordered them to get out of the car saying he is not going any further. They were completely scared and frightened in the dark and they completely was in Shock and horror of what happened. There is no Lights on that motorway. It was a 40-50 minutes he expected my daughter and friends to walk on the motorway to get back to the Hilton Hotel. YOU are Disgusting human being to do that to young girls, You are not Fit to drive any human being anywhere and SkyLine Taxis you are also responsible for safeguarding young Girls and any Members of the public…hopefully the Police will deal with your self employed Drivers they are of criminals behaviour. Do Not trust these drivers who from this company.”

Posted 2 years ago

“I give 1star because I can't give 0! The app sent the driver to the wrong address, the phone number given would not connect and when finally later, after waiting on the street, I managed to talk to the driver and he picked me app from the right address i had to pay for drivers waiting time in the wrong address and the drive to pick me up. I called skyline to complain: 2 people hang up on me, a third one put me through to a 4th wrong person that complained about that and then hang up on me. Not the best way to treat and keep customers. They Lost me!”

Posted 2 years ago

“Poor timekeeping, drivers who don't know the area and rip off pricing. Rates are hard to keep a handle on with extra for mornings, extra for evenings, extra for Fridays, Saturdays and Sundays and charged triple time on Christmas eve during the day and didn't even tell me when I booked the cab! Vile company that bought all the local competition, closed their businesses and then started price gauging because they had no local competitor left and could get away with it! Would be cheaper to use a black cab than these con artists!”

Posted 2 years ago

“Only Taxi firm in MK. Left me on hold for 10mins when I asked for a quote to get there. Don't answer the phone/leave a message when I want to get home. That's what happens when there is 1 taxi firm that rules MK. Because they can ((👊))”

Posted 2 years ago

“Driver did not pull up to the house, despite my wife using a walking stick, so not arriving to the address it was booked for. The meter was started before we got into the cab, and was already on £6.10; the driver said it was Christmas increased fare, but it was more than twice the normal starting fare, and we had no pre warning of this when we phoned up to book. Appauling and daylight robbery!”

Posted 2 years ago

“Getting really tired of the taxi drivers refusing to tell you who they're waiting for and instead asking for your name first, I would be happy to show them my booking one they tell me my name to confirm that it is in fact my taxi and not somebody else, it's safety critical!”

Posted 2 years ago

“Been spending 100per week on taxi in/out of work for months, service has become appealing, waiting half an hour or more each morning and evening and often late for work due to poor service. No one answers phone, morning fair has gone up. Spent a fortune using this company. Customer respect is broken. Money grabbing company that has no respect for customers or driver's.”

Posted 2 years ago

“Appalling. Despite booking in advance taxi was a no show and only despatched when chased 30 minutes late from Milton Keynes which is at least a further 30 mins away leaving 6 people freezing cold for nearly an hour. Appalling. Customer service non existent, simply transfer you to a number that rings out or to the driver who's not at fault.”

Posted 2 years ago

“Skyline used to be reliable. They shouldn't confirm pre-bookings if they don't have enough drivers or can't plan or manage the bookings they have. After waiting 30 mins for my pre-booked taxi, with the app saying "searching for a driver" and no-one answering their phone, I drove instead. You've just lost a regular customer!”

Posted 2 years ago

“As walking up to taxi with my boyfriend the taxi driver had locked the doors and drives off making me late for work”

Posted 2 years ago

“I booked a taxi for 10.15 on Saturday night, to include my 7 year old and my dad at 79. Waited until 10.30 and I called them, I suggested that if we were 15 mins late the cab would charge us so we should get a discount from our fare. The controller put me onto a manager who said because I was rude he was cancelling our taxi and sounded really pleased with himself after I told him not to cancel it. I told him I’ll be leaving a bad review but he couldn’t care less. We all had to walk home very cold and damp as no other taxis available. Avoid. Rude and arrogant.”

Posted 2 years ago

“Ordered a taxi from West bletchley but they tried to pick me up from my address the taxi driver screamed at me down the phone and told me it was my fault .told me to rebook a taxi absolutely disgusting how a taxi driver can shout a customer like it was my fault .wouldn't use this company again”

Posted 2 years ago

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Skyline Taxis222111 is rated 2.0 based on 102 reviews