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SmaFan.com Reviews

4.8 Rating 535 Reviews
95 %
of reviewers recommend SmaFan.com

Phone:

909-503-9060

Email:

sophia@smafan.com

Location:

1037 W. 9th Street, Unit 101,
Upland
California
91786

Received fan in a timely matter. Good quality.
Helpful Report
Posted 3 years ago
Hi Paula, Wow, such a fantastic review!Pleasant to know the fan match your expectations and you are satisfied with the delivery. Enjoy it and have fun!
Posted 3 years ago
Great fan selection. Extremely quiet fans. Features are very advanced. And great prices on top of that!
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Posted 3 years ago
Hi Kermit, Happy to receive your feedback at the weekend!It is great that the fan matches your expectation and you enjoy it.Hope to see you again in the future,Kermit.
Posted 3 years ago
Received our fan and it was exactly like pictured. Would recommend.
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Posted 3 years ago
Hi Diem, We appreciate you taking the time to share your experience with us! It's our pleasure that the fan matches your expectation and thank you for recommending our products, Diem.
Posted 3 years ago
Fans arrived quickly and in great condition.
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Posted 3 years ago
Hi Heather, We are all overjoyed to know that you had a good experience with us. Thank you so much for coming back and sharing your feedback after your purchase a year ago,Heather.
Posted 3 years ago
Very customer oriented.The delivery was timely.Responsive to my concerns.
SmaFan.com 5 star review on 28th January 2022
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Posted 3 years ago
Hi Anthony, For you say "Very customer-oriented." made our day! Thank you very much for this awesome review!It is nice working with you too, Anthony.
Posted 3 years ago
I didn't know anything about this company but I found them in my search to replace my 2 old ceiling fans from early 2000s. Most fans I came across were either ugly or very expensive, but Smafan had a lot of nice designs and the price was right. I ended up with a single Icebreaker Outdoor 60'' Smart Ceiling Fan with LED Light Kit. I needed an electrician to install with scaffolding but I've seen the instructions and it's pretty easy DIY if you can reach your ceiling and have 1 person to help. The fan operates very quiet even on max speed and moves a lot of air and the light is both dimmable and color temperature adjustable among some other nice features. The only tricky part was connecting to the app, it requires you to switch your phone's wifi connection to 2.5G then pair, then you can switch back to whatever network you use. I've never used another smart device that requires that so it's a bit strange, but if you follow the instructions it's clear. Also there is no beeping sound to notify you it is in pairing mode as written in the instructions, only a red light (maybe my model does not have?). This connected to my Google Home Assistant with no issues. Anyways I'm not going to remove a star for the app pairing as it did not affect my satisfaction with the product, but if there were something improve about this product I would look at that. I am considering buying a few pendant lights they offer as well.
SmaFan.com 5 star review on 25th January 2022 SmaFan.com 5 star review on 25th January 2022
Helpful Report
Posted 3 years ago
Hi Andrew, Such an awesome review!SUPER detailed and fantastic!Thank you for your purchase on Smafan.com! Excited to know you like the design of our beautiful fans and you found it at an achievable price point. Our instructions help our customers to install the fan easily and quickly. Congrats on your successful DIY installation! Thank you for your feedback on the wifi connection. The fan should be installed under a 2.4GHZ wifi environment, turn on your Bluetooth, connect the wifi and add a fan model. It only takes several seconds to have it added successfully. If you have any problems with connecting the fan with the app, we are always here to help. Overjoyed to hear that you want to purchase more products on Smafan.com.Hope to work with you soon!Thank you again for taking the time to leave this amazing review!
Posted 3 years ago
Called looking for a fan with a slower speed than I had found thus far. The rep said he will research the question and get back to me. It took a day or two but he sent email with a recommended fan. I ordered two of them as they were on sale, and am very happy with the result.
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Posted 3 years ago
Hi Steven, Excited to receive your feedback that you rated our store and you said you like the Innovator fans.Happy to know you accepted our suggestion and placed the order. Even happier to know you were satisfied with the result. Please know that we are always here to assist you if you need help!
Posted 3 years ago
Smafan.com has the best selection and style that fits all the rooms in my home. I would highly recommend it to my peers. Their customer service is excellent, informative and helpful. They assisted me with my concerns and responded efficently.
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Posted 3 years ago
Author didn't leave any comments.
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Posted 4 years ago
Hi Bryon, Thank you so much for your feedback!
Posted 4 years ago
Love the product. Stylish and quiet. Easy installation
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Posted 4 years ago
Hi Walter, Thank you for sharing your experience with us since you have received the Ranger fan in June 2021.Excited to know the fan matched your expectations and you enjoy it! If you need any assistance, please feel free to get back to us, Walter.
Posted 4 years ago
Good shipping
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Posted 4 years ago
Hi Charles, Thank you so much for sharing your experience with us. It is great to know you have received the product.If you need any further assistance, just feel free to get back to us!
Posted 4 years ago
NICE PEOPLE!My favorite ceiling fan!Breeze option is the best.Will recommend your company to any one who are looking for quality products and cooperation.
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Posted 4 years ago
Hi Randy, Thank you so much for leaving such a gorgeous review! It really inspires us at the end of this year! Thank you for recommending our store Smafan.com.Have a nice NEW YEAR holiday!
Posted 4 years ago
The team at smafan are great. Always helpful if you need to call them and the products are fantastic.
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Posted 4 years ago
Hi Steven, Your review made our day! Thank you so much for taking the time to leave this awesome review! We are always here to help if you need any assistance.
Posted 4 years ago
Great customer service. I wasn’t able to apply the Black Friday promo code but they retroactively applied it for me. Fans are beautiful and have a great feature set.
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Posted 4 years ago
Dear customer, Thank you so much for leaving this detailed and gorgeous feedback to us! It is nice communicating with you via email too. Happy to know our customer service was able to help you out and you like our product with the look as well as the smart features!
Posted 4 years ago
Outdoor fan,great quality.Shipping was fast and well packaged.Like the light options,pretty enjoy it during my Christamas holiday!
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Posted 4 years ago
Hi Lynn, We are all grateful to you for your fantastic review! Thank you so much for sharing your experience during your Christmas holiday! If you need any assistance, just feel free to get back to us again, Lynn.
Posted 4 years ago
Received phone call from this company today.Service was excellent!All questions concerning my order were answered promptly.Purchased one extended down rod for my fan with their help.
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Posted 4 years ago
Hi Shannon, Thank you so much for picking up the phone. It is so nice talking with you too, Shannon. Please know that we always appreciate our customers who raise concerns for us. Thank you again for sharing your experience with us!
Posted 4 years ago
Fan of Smafan.com!I have installed this fan at the early beginning of this year.The fan has been working very well. Easy install,quiet and high output.Love the UNIQUE look! Nice customer service,highly recommend this site to you.
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Posted 4 years ago
Dear customer, We are all grateful to you for spending the time sharing your experience with us! Thank you for recommending our store. It is great that you had a good experience with us and you enjoy the fan!
Posted 4 years ago
This is a stylish modern looking fan that is quiet and runs smooth. The gold-colored accent gives it a unique look. Installation was easy and the wifi capabilities are awesome. You will need to install the switch that it comes with to enjoy all the benefits this fan provides. I highly recommend this fan and would buy more units.
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Posted 4 years ago
Dear valued customer, Much appreciated you spending the time leaving this detailed and amazing review! It is so nice working with you too! Thank you for recommending our products and our store Smafan.com.Will try our best to commit good product and customer service to you next time! Smafan is dedicated to bringing you the best of the best lightings available on the market at an achievable price point.
Posted 4 years ago
Great company with a fantastic leading edge fan. You definitely want to buy their fans.
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Posted 4 years ago
Dear Jeffrey, We appreciate your detailed and thoughtful review! It made our day! Thank you for recommending our products and our store-Smafan.com!We will work hard to provide good products and customer service for our valued customers. Hope to work with you again in the future, Jeffrey.
Posted 4 years ago
My first purchase from SmaFan was a great experience and I will certainly order from them again. The selection was good, the price very reasonable and shipping was speedy. That checks all the boxes for me.
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Posted 4 years ago
Dear Charles, Pleasure to assist you Charles, more than happy to know you had a good experience with us.It is great that your first purchase from our store matched your expectation.We will try our best to provide this same experience for you next time,Charles!
Posted 4 years ago
SmaFan.com is rated 4.8 based on 535 reviews