Dear Robert, Thank you for taking the time to rate Small Engine Warehouse with 4 stars! We truly appreciate your feedback and support. Thanks for your help in sharing your positive experience with us. It means a lot to our team!
If you have any further comments or suggestions, please don't hesitate to reach out. We are always here to assist you.
Thanks again and we look forward to serving you in the future!
Best regards
Dear William, Thank you so much for your 4-star rating! We truly appreciate your feedback on Small Engine Warehouse. We are thrilled to hear that the motor is installed and working well. It's great that you were able to address the minor issue of shimming the three mounting holes, and we're glad everything turned out just fine. Your satisfaction is our top priority, and we're grateful for your support.
Once again, thank you for choosing Small Engine Warehouse. If you need any further assistance or have any other feedback, please don't hesitate to reach out to us.
Best regards
Dear Leo, Thank you for taking the time to rate Small Engine Warehouse with 4 stars. We truly appreciate your positive feedback and are thrilled to hear that you were pleased with the service provided by our agent. It's wonderful to know that they were helpful and knowledgeable about our supply.
We value your support and look forward to serving you again in the future.
Best regards
Dear Scott, Thank you so much for giving Small Engine Warehouse a 4-star rating! We truly appreciate your feedback and are thrilled to hear that you received professional assistance for your tractor lawnmower.
It's excellent to know that the gasket we provided worked perfectly for you. Your satisfaction means a lot to us, and we're grateful for the opportunity to be of service. If you need any further assistance or have any more questions in the future, please don't hesitate to reach out.
Once again, thank you for your support and for choosing Small Engine Warehouse. We look forward to serving you again soon!
Best regards
“I have bought products from Small Engine Warehouse numerous times. The product is always what they say it is and shows up on time and fast. Easy process.”
Dear Roger, Thank you so much for choosing Small Engine Warehouse and for taking the time to leave us a lovely 4-star rating! We truly appreciate your continued support and are thrilled to hear that you have consistently experienced our products to be exactly as described. It's also great to know that our efficient delivery process has met your expectations.
We take pride in providing a seamless and easy purchasing experience, and your feedback reassures us that we're on the right track. If there's anything else we can do to enhance your future experiences with us, please don't hesitate to reach out.
Thank you once again for your kind words and for entrusting Small Engine Warehouse with your business. We look forward to serving you again!
Best regards
Dear Andres, Thank you so much for taking the time to rate Small Engine Warehouse with 4 stars. We truly appreciate your feedback and support.
We're delighted to hear that you found our product to be of good quality and the installation process to be easy. Your satisfaction is our top priority, and it warms our hearts to know that we have met your expectations.
Once again, we sincerely thank you for your kind words and the trust you have placed in us. If there's anything else we can assist you with in the future, please don't hesitate to reach out. Have a great day!
Best regards
Thank you so much for taking the time to rate Small Engine Warehouse with 4 stars. We truly appreciate your feedback and support!
We're thrilled to hear that you had a positive experience with us, especially when it comes to the assembled engine on your mower. It's great to know that it's running smoothly and meeting your expectations.
At Small Engine Warehouse, we strive to provide top-notch products and exceptional service to our valued customers like you. Your satisfaction is our utmost priority, and your feedback motivates us to keep delivering the best experience possible.
If you ever need further assistance or have any questions, please don't hesitate to reach out. We're here to help!
Thank you again for choosing Small Engine Warehouse.
Best regards
“Motor arrived in a timely manner with slight damage (Bent heat shield and broken spark plug). Took some work but was able to remove remainging piece of spark plug from plug wire. Straightened heat shield in vise so the hood would bolt back on properly. Everything else seemed to hook up fine. Engine started up first try. Mowed the law with my tractor for the first time in 4 weeks.
Challenges: Exhaust manifold is poorly designed. Nearly impossible to get an allen wrench behind exhaust pipe to install. Needs to be angled about 20 degrees further forward or extend out further from the engine before it turns down. Exhaust pipe rubs against the provided heat shield. I'll need to modify that. All the connections seem correct. Although my tractor wire connection had two wires the supplied engine has three. Stator wire not connected. We'll see if its charging or not in a few mows. Battery seems fine during first 45 minutes.
Recommended changes to the instruction kit:
Add oil capacity for engine so customer doesn't have to go find it online.
Provide a better image of throttle connection.
Provide a link to tractor wiring diagrams so customer can verify connections for the kits.
Overall I'd do it again. Saved me from buying a new tractor.”
Thank you, Mike, for your 4-star rating and for sharing your experience with Small Engine Warehouse. We appreciate your feedback and are glad to hear that your motor arrived in a timely manner and that you were able to overcome the slight damage. I see you have a customer case in for the damage and we are working on getting that corrected for you now. We understand the challenges you faced with the exhaust manifold and heat shield, and we apologize for any inconvenience caused. We will certainly take your suggestions into consideration to improve our instruction kit, including adding the oil capacity for the engine and providing better images and resources for throttle and wiring connections. If you ever need help with the installation that is what we are here for, we have customer support for our kit engines. We're delighted that the engine started up on the first try and that you were able to mow your lawn after four weeks. Thank you for choosing us and for saving yourself from buying a new tractor. We hope to have the opportunity to serve you again in the future.
“I have the engine installed, with a few tweaks, have not been able to use it due to all the rain. It starts and runs fine, think it is going to work well. Thanks for your help.”
Thank you, James, for awarding us with a 4-star rating for your experience at Small Engine Warehouse! We appreciate your feedback and are thrilled to hear that you have successfully installed the engine. Despite the rainy weather preventing you from testing it out, we're glad to know that it starts and runs without any issues, giving you confidence in its performance. We're grateful for the opportunity to assist you, and we sincerely hope that it continues to work well for you. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Thank you once again for your support!
“Should stock more engines without mufflers so you don’t get the incorrect muffler with your application when you have to order an engine with muffler combo.”
Dear Dale, Thank you so much for your 4-star rating and for taking the time to leave us a review at Small Engine Warehouse. We truly appreciate your feedback and support!
We also wanted to address your concern regarding our engine options with mufflers. We apologize for any inconvenience caused due to the muffler with your engine not fitting your application. Generally, the mufflers that come with the engine fit the engine specifically. If you need a muffler to fit both your engine and application you will need to work with a salesman to ensure the fitment of a specific muffler which is very tricky and may require getting a muffler from the manufacturer of the application.
Once again, we want to express our gratitude for choosing Small Engine Warehouse and sharing your thoughts. Your satisfaction is our utmost priority, and we look forward to serving you even better with your future orders.
Best regards
Dear Randy, Thank you so much for taking the time to leave us a glowing 4-star rating! We appreciate your feedback and are thrilled to hear that you found the team at Small Engine Warehouse very helpful. Our top priority is ensuring customer satisfaction, and we're glad we could assist you with your mower.
We understand that working with a fifty-year-old machine may require some modifications, and we appreciate your understanding in this matter. Our team is always ready to provide guidance and assistance wherever needed.
Thank you once again for choosing Small Engine Warehouse. Please don't hesitate to reach out if you require any further assistance. We look forward to serving you again in the future!
Best regards
“Very easy purchase. Replacing the engine on my riding mower was the obvious solution for me, even though I had never done it before. The new engine had everything I needed. My only criticism is that when I first opened the box I thought they sent the wrong engine. After some research I figured out that this is the right one that is compatible with my mower even though there are some minor differences. Some guidance on the website or paperwork in the box would have been nice. Everything works well now, glad I made this decision.”
Thank you for your review and for rating Small Engine Warehouse with 4 stars! We appreciate your feedback and are glad to hear that your purchase was a very easy one. We understand that it can be daunting to replace an engine, especially if you have never done it before, but we are thrilled that our engine had everything you needed for your riding mower. We apologize for any confusion you experienced when initially opening the box. The owner's manuals and wiring diagram for this engine can be downloaded from your sales receipt or directly from the website at any time. We are also happy to try to answer any questions you may have if you give us a call at 1-800-321-6725, we are open M-F 8a-5p EST.
We are delighted to know that everything works well now and that you are happy with your decision. Thank you again for choosing Small Engine Warehouse, and we look forward to serving you in the future.
Thank you so much, Kinnick, for taking the time to rate Small Engine Warehouse with four stars! We truly appreciate your feedback. We're delighted to hear that you found our prices to be good! At Small Engine Warehouse, we strive to offer competitive and affordable rates without compromising on the quality of our products.
Your support means a lot to us, and we look forward to serving you again in the future. Should you have any further questions or need assistance, please don't hesitate to reach out.
Thank you once again for choosing Small Engine Warehouse. We value your business and appreciate your positive review!
“You guys did a great job getting me the right replacement engine for my John Deere mower. Please let folks know they need to measure the width and the length of the engine shaft. My new engine works perfect”
Dear William, Thank you so much for your wonderful 4-star review of Small Engine Warehouse! We truly appreciate your feedback and are thrilled to hear that we were able to assist you in finding the right replacement engine for your John Deere mower.
We're glad that your new engine is working perfectly for you! Your advice about measuring the width and length of the engine shaft is incredibly helpful, and we will definitely share this with our customers to ensure a smooth purchasing experience.
Once again, thank you for your kind words and for choosing Small Engine Warehouse. If you need any further assistance in the future, please don't hesitate to reach out. We look forward to serving you again!
Best regards
Dear Michel, Thank you so much for your 4-star rating and kind review of Small Engine Warehouse! We truly appreciate your feedback and are thrilled to hear that the engine is running great. We apologize for the inconvenience caused by not receiving any instructions or manual with your purchase. The owner's manual can be downloaded from your receipt or from our website directly. I have emailed you a copy the owner's manual.
Thank you once again for choosing Small Engine Warehouse. Please feel free to reach out to us if you have any further questions or concerns.
Best regards
Thank you so much for taking the time to rate Small Engine Warehouse with four stars! We truly appreciate your feedback and are delighted to hear that you found our service quick and that the part you needed was correct. We apologize for any inconvenience caused due to the shipping delay. Your satisfaction is important to us, and we will continue to improve our shipping process to ensure a smoother experience in the future. Thank you again for your support, and we look forward to serving you even better next time!
“Seth was good to deal with and returned calls when he wasn’t able to talk. Haven’t got engine yet as it had to b built. Hopefully all the shipping works and I receive the engine to my shipping point with no damage or surprises”
Thank you so much, Tom, for your positive 4-star rating of Small Engine Warehouse! We greatly appreciate your feedback and are thrilled to hear that our team member, Seth, provided excellent customer service by promptly returning your calls. We understand that you are currently awaiting the arrival of your engine, and we want to assure you that we are doing our best to ensure a smooth shipping process without any damage or unexpected surprises. We value your trust in us and look forward to delivering your engine to your designated shipping point. Please don't hesitate to reach out to us if you have any further questions or concerns.
Thank you, John, for your 4-star rating of Small Engine Warehouse. We appreciate your feedback and are grateful for your support. We apologize if you found our website a little hard to navigate, but we are glad to hear that our return process was efficient and that our customer service exceeded your expectations. Your satisfaction is our top priority, and we look forward to serving you again in the future.
“Engine was shipped and delivered promptly, well packaged and at a very good price. However, did not come with any manual. And, did not come with dual element air filter as descributed in specs, only paper element.”
Dear Dale, Thank you so much for taking the time to rate Small Engine Warehouse with 4 stars. We truly appreciate your feedback and support.
We are thrilled to hear that your engine was shipped and delivered promptly, well-packaged, and at a very good price. We strive to provide our customers with a hassle-free shopping experience, and we're glad that we met your expectations in those aspects.
We apologize for the inconvenience caused by the missing manual and the dual-element air filter. I have emailed you a copy of the manual, we no longer mail those out, they are available for download through a link on the sales receipt that is emailed to you or directly from our website. I do apologize for the misprint on our website. This engine does not come with a dual-element air filter.
Once again, thank you for your kind words and for choosing Small Engine Warehouse. We value your satisfaction and look forward to serving you again in the future.
Best regards
“Engine was delivered quickly. Everything was packaged and shipped undamaged. Small Engine Warehouse responded to a request quickly and professionally.”
Thank you for taking the time to rate Small Engine Warehouse with 4 stars! We truly appreciate your feedback and are thrilled to hear that you had a positive experience with us.
We are delighted to know that your engine was delivered quickly and that everything was packaged and shipped without any damage. At Small Engine Warehouse, we take great care in ensuring that our products reach our customers in excellent condition. Moreover, we are pleased that our team responded to your request promptly and professionally.
Thank you once again for choosing Small Engine Warehouse. We look forward to serving you again in the future!
Best regards
