Name: Small Engine Warehouse
Address: 4023 S Walnut St, Muncie, Indiana
Rating: 4.75

“You guys did a great job getting me the right replacement engine for my John Deere mower. Please let folks know they need to measure the width and the length of the engine shaft. My new engine works perfect”

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Posted 11 months ago

Dear William, Thank you so much for your wonderful 4-star review of Small Engine Warehouse! We truly appreciate your feedback and are thrilled to hear that we were able to assist you in finding the right replacement engine for your John Deere mower. We're glad that your new engine is working perfectly for you! Your advice about measuring the width and length of the engine shaft is incredibly helpful, and we will definitely share this with our customers to ensure a smooth purchasing experience. Once again, thank you for your kind words and for choosing Small Engine Warehouse. If you need any further assistance in the future, please don't hesitate to reach out. We look forward to serving you again! Best regards

Posted 11 months ago

“Engine runs great only thing I wasn’t happy about was not getting any instructions or manual with”

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Posted 11 months ago

Dear Michel, Thank you so much for your 4-star rating and kind review of Small Engine Warehouse! We truly appreciate your feedback and are thrilled to hear that the engine is running great. We apologize for the inconvenience caused by not receiving any instructions or manual with your purchase. The owner's manual can be downloaded from your receipt or from our website directly. I have emailed you a copy the owner's manual. Thank you once again for choosing Small Engine Warehouse. Please feel free to reach out to us if you have any further questions or concerns. Best regards

Posted 11 months ago

“Quick service with correct part. Shipping was delayed.”

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Posted 11 months ago

Thank you so much for taking the time to rate Small Engine Warehouse with four stars! We truly appreciate your feedback and are delighted to hear that you found our service quick and that the part you needed was correct. We apologize for any inconvenience caused due to the shipping delay. Your satisfaction is important to us, and we will continue to improve our shipping process to ensure a smoother experience in the future. Thank you again for your support, and we look forward to serving you even better next time!

Posted 11 months ago

“Seth was good to deal with and returned calls when he wasn’t able to talk. Haven’t got engine yet as it had to b built. Hopefully all the shipping works and I receive the engine to my shipping point with no damage or surprises”

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Posted 11 months ago

Thank you so much, Tom, for your positive 4-star rating of Small Engine Warehouse! We greatly appreciate your feedback and are thrilled to hear that our team member, Seth, provided excellent customer service by promptly returning your calls. We understand that you are currently awaiting the arrival of your engine, and we want to assure you that we are doing our best to ensure a smooth shipping process without any damage or unexpected surprises. We value your trust in us and look forward to delivering your engine to your designated shipping point. Please don't hesitate to reach out to us if you have any further questions or concerns.

Posted 11 months ago

“Website was a little hard to navigate. Super good returns got back to you quick and had very good service”

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Posted 11 months ago

Thank you, John, for your 4-star rating of Small Engine Warehouse. We appreciate your feedback and are grateful for your support. We apologize if you found our website a little hard to navigate, but we are glad to hear that our return process was efficient and that our customer service exceeded your expectations. Your satisfaction is our top priority, and we look forward to serving you again in the future.

Posted 11 months ago

“Engine was shipped and delivered promptly, well packaged and at a very good price. However, did not come with any manual. And, did not come with dual element air filter as descributed in specs, only paper element.”

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Posted 11 months ago

Dear Dale, Thank you so much for taking the time to rate Small Engine Warehouse with 4 stars. We truly appreciate your feedback and support. We are thrilled to hear that your engine was shipped and delivered promptly, well-packaged, and at a very good price. We strive to provide our customers with a hassle-free shopping experience, and we're glad that we met your expectations in those aspects. We apologize for the inconvenience caused by the missing manual and the dual-element air filter. I have emailed you a copy of the manual, we no longer mail those out, they are available for download through a link on the sales receipt that is emailed to you or directly from our website. I do apologize for the misprint on our website. This engine does not come with a dual-element air filter. Once again, thank you for your kind words and for choosing Small Engine Warehouse. We value your satisfaction and look forward to serving you again in the future. Best regards

Posted 11 months ago

“Engine was delivered quickly. Everything was packaged and shipped undamaged. Small Engine Warehouse responded to a request quickly and professionally.”

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Posted 11 months ago

Thank you for taking the time to rate Small Engine Warehouse with 4 stars! We truly appreciate your feedback and are thrilled to hear that you had a positive experience with us. We are delighted to know that your engine was delivered quickly and that everything was packaged and shipped without any damage. At Small Engine Warehouse, we take great care in ensuring that our products reach our customers in excellent condition. Moreover, we are pleased that our team responded to your request promptly and professionally. Thank you once again for choosing Small Engine Warehouse. We look forward to serving you again in the future! Best regards

Posted 11 months ago

“Overall I felt that Small Engine Warehouse did a great job....very knolegable and responsive. The only issue I had was in the packeging before shpment. the engine was not packeged and secured in the box / skid and was flopping around in the box during shipment exposing it to potential damage. You need to secure it better in the shipping box.”

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Posted 11 months ago

Dear Ed, Thank you so much for taking the time to write a 4-star review of Small Engine Warehouse. We greatly appreciate your feedback and are thrilled to hear that overall, you had a great experience with us. We apologize for the issue you encountered regarding the packaging of the engine before shipment. We completely understand your concern about potential damage during transit. We appreciate you bringing this to our attention and we will certainly consider your feedback to ensure better packaging and securement in the shipping box going forward. Once again, we sincerely thank you for your kind words and for taking the time to share your experience. We value your business and hope to serve you again in the future. Best regards

Posted 11 months ago

“I ordered a fuel pump and actually received a day before the arrival date took 10 minutes to change and I was back mowing very satisfied”

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Posted 11 months ago

Dear John, Thank you so much for your fantastic 4-star rating of Small Engine Warehouse! We sincerely appreciate your support and are thrilled to hear that you had a positive experience with us. We are delighted to know that you received your fuel pump earlier than expected and that it was a breeze to change. It's wonderful to hear that you were able to get back to mowing in no time and that you are highly satisfied with your purchase. Customer satisfaction is of utmost importance to us, and your feedback encourages us to continue delivering top-notch products and services. If you ever need anything in the future, please don't hesitate to reach out. Thank you once again for choosing Small Engine Warehouse and for taking the time to share your experience. We appreciate your trust in us. Best regards

Posted 11 months ago

“Amazing it was a my door the next day. Have not replaced old eng yet.”

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Posted 11 months ago

Dear Andrew, Thank you so much for your 4-star rating of Small Engine Warehouse! We greatly appreciate your feedback and are glad to hear that you had an amazing experience with us. It's fantastic to know that your order arrived at your door the very next day. We hope that our efficient delivery service has exceeded your expectations. Should you need any assistance or have any questions when replacing your old engine, please don't hesitate to reach out to us. We are here to help! Thank you again for choosing Small Engine Warehouse, and we look forward to serving you in the future. Best regards

Posted 11 months ago

“We are trying to track down the delivery . It hasn’t been found.. Please call me any other information.”

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Posted 1 year ago

Dear Brian, Thank you so much for taking the time to rate Small Engine Warehouse with four stars! We really appreciate your positive feedback and are thrilled to hear that you had a great experience with us. We are also grateful for your feedback regarding the delivery of your order. We understand the importance of timely delivery and apologize for any inconvenience caused. We are currently working diligently to track down your delivery as it hasn't been found yet. If you have any further information or updates regarding your delivery, we kindly request you to call us at your earliest convenience. Your satisfaction is our top priority, and we want to ensure that the delivery is resolved promptly and to your satisfaction. Once again, thank you for your support and valuable feedback. We hope to serve you even better in the future. Best regards

Posted 11 months ago

“The engine arrived with out damage. It fit my RZ3016 and is running well. I would've appreciated if it were cheaper.”

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Posted 1 year ago

Thank you so much for taking the time to rate Small Engine Warehouse and leaving us a 4-star review. We truly appreciate your feedback and are thrilled to hear that the engine arrived without any damage and fits your RZ3016 perfectly. It's great to know that it is running well for you! We also understand your sentiment regarding the price, and we always strive to provide competitive pricing along with top-quality products. Your feedback will be taken into account as we continue to improve our offerings. Should you have any further inquiries or need assistance in the future, please don't hesitate to reach out to us. Once again, thank you for choosing Small Engine Warehouse. Best regards

Posted 1 year ago

“This engine arrived in good shape, but missing the conversion kit muffler and heat shield. Small engine warehouse was quick to send me those parts.”

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Posted 1 year ago

Dear Tim, Thank you so much for your 4-star rating of Small Engine Warehouse! We greatly appreciate your feedback and are thrilled to hear that your engine arrived in good shape. We apologize for the inconvenience caused by missing the conversion kit muffler and heat shield, but we are glad that we were able to quickly send you those parts. At Small Engine Warehouse, we strive to provide excellent customer service and ensure a smooth shopping experience. Your satisfaction is our top priority, and we are grateful for your understanding. Should you have any further questions or concerns, please do not hesitate to reach out to us. We are always here to assist you. Thank you once again for choosing Small Engine Warehouse! Best regards

Posted 1 year ago

“Staff was great and very helpful! Able to pick up the engine the same day!”

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Posted 1 year ago

Dear Kevin, Thank you so much for taking the time to rate Small Engine Warehouse with 4 stars. We truly appreciate your feedback and support. We're thrilled to hear that our staff was great and very helpful during your visit. Providing exceptional customer service is one of our top priorities, and we're glad that our team was able to assist you. We hope the engine you picked up on the same day met your expectations, and if you have any further questions or need assistance in the future, please don't hesitate to reach out to us. Thank you once again for your positive review. We look forward to serving you again! Best regards

Posted 1 year ago

“Very pleased”

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Posted 1 year ago

Dear Kirby, Thank you so much for your 4-star rating of Small Engine Warehouse! We sincerely appreciate your valuable feedback and are thrilled to hear that you were very pleased with your experience. At Small Engine Warehouse, customer satisfaction is our utmost priority, and we are always delighted to know that we have met your expectations. Should you have any further inquiries or if there is anything else we can assist you with, please do not hesitate to reach out to us. We truly value your support and are grateful for your positive review. Thank you again for choosing Small Engine Warehouse! Best regards

Posted 1 year ago

“Prices seem to be very fair and shipping was pretty quick”

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Posted 1 year ago

Hi Dan, Thank you so much for giving Small Engine Warehouse a 4-star rating! We truly appreciate your feedback and are thrilled to hear that you found our prices to be very fair and that the shipping was pretty quick. We strive to provide our customers with the best products and services at reasonable prices. Your positive experience means the world to us! If you ever need any further assistance or have any more feedback to share, please don't hesitate to reach out. We're here to help! Thank you again for choosing Small Engine Warehouse. Best regards

Posted 1 year ago

“What i recieved is smaller than the old replacement filter, i hope it works.”

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Posted 1 year ago

Dear Mike, Thank you so much for your 4-star rating of Small Engine Warehouse! We truly appreciate your feedback and are glad to hear that you had a positive experience with us. Once again, we appreciate your support and hope that the replacement filter works effectively for your needs. Should you have any further questions or require assistance, please don't hesitate to reach out to us. Best regards

Posted 1 year ago

“Part is a good quality part. But I had to call about delivery. Found part wasn’t order when order was placed”

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Posted 1 year ago

Dear Larry, Thank you so much for taking the time to leave us a 4-star rating on Small Engine Warehouse. We truly appreciate your feedback! We are glad to hear that the part you received from us was of good quality. However, we apologize for any inconvenience you experienced regarding the delivery issue. We understand how frustrating it can be to find out that the part was not ordered when you initially placed the order. We always strive to ensure a smooth and efficient ordering process for our customers, and we apologize for any miscommunication or error that may have occurred in this case. Thank you once again for your rating and for choosing Small Engine Warehouse. We truly value your business and hope to serve you again in the future. Best regards

Posted 1 year ago

“Bought a replacement engine for my Scagg ZTR. Replaced the Kohler with a Briggs and Stratton. SEW was very helpful and efficient. The engine that came fit righ up no issues. Wiring plugged right into existing harness, bolt holes lined up, shaft size was correct. The engine fired up and ran great no complaints.”

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Posted 1 year ago

Dear Pete, Thank you so much for taking the time to leave us a 4-star rating for Small Engine Warehouse! We greatly appreciate your feedback and are thrilled to hear about your positive experience with our service. We are delighted to have been able to assist you in finding a suitable replacement engine for your Scagg ZTR. It's fantastic that the Briggs and Stratton engine fit perfectly without any issues. We're glad to hear that the wiring plugged right into your existing harness, the bolt holes lined up, and the shaft size was correct. It brings us immense joy to know that the engine fired up and ran flawlessly. Your satisfaction is our top priority, so if you ever have any questions or need further assistance, please don't hesitate to reach out to us. Once again, thank you for your kind words and for choosing Small Engine Warehouse! Best regards

Posted 1 year ago

“Rob was very helpful and informative over phone. I received my order in a very timely fashion. Both engines run great and got me back to mowing. Only hitch that I had was the muffler replacement was a lil longer than the original, so I had to do a lil fabrication on the mower framework that protects the muffler. It also seems a lil louder than the original. Otherwise, it’s all been a good experience. 👍”

Helpful Report

Posted 1 year ago

Dear John, Thank you so much for taking the time to leave us a 4-star rating! We are thrilled to hear that you had a good experience with Small Engine Warehouse. We greatly appreciate your kind words about our team member, Rob, and how he assisted you over the phone. It's wonderful to know that your order was delivered promptly and that both engines are performing well, getting you back to your mowing quickly. We apologize for the inconvenience caused by the muffler replacement not perfectly matching the original one. However, we're glad to hear that you were able to do a little fabrication on the mower framework to make it work. We understand that the new muffler may be slightly louder than the original, and we appreciate your understanding. Once again, thank you for your feedback and for choosing Small Engine Warehouse. If you ever need any further assistance, please don't hesitate to reach out. We hope to serve you again in the future. Best regards

Posted 1 year ago

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Small Engine Warehouse Reviews