Small Engine Warehouse Reviews

Name: Small Engine Warehouse
Address: 4023 S Walnut St, Muncie, Indiana
Rating: 4.75

4.8 Rating 1,623 Reviews

94 %

of reviewers recommend Small Engine Warehouse

Company Reviews

Product Reviews

Metrics

4.8

Based on 1,623 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Small Engine Warehouse 5 star review on 4th October 2025

William McKay

Small Engine Warehouse 5 star review on 18th September 2025

John Schwartz

104

Anonymous

Anonymous // 01/01/2019

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“Super fast service. Technician was very good”

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Posted 1 year ago

Thank you for your fantastic review, Bruce! Your feedback truly motivates us to keep delivering the best experience possible. If you need anything else, just let us know. Thanks for choosing Small Engine Warehouse!

Posted 1 year ago

“Very impressed with the complete experience with of my purchase from Small Engine Warehouse. Seth is very knowledgeable and helpful. I will use and recommend Small Engine Warehouse in the future.”

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Posted 1 year ago

Thank you so much for your wonderful review! We're delighted to hear that you had a great experience with us and that Seth was able to assist you. Your satisfaction and recommendations mean the world to us! If you ever need further assistance, feel free to reach out. Thanks for choosing Small Engine Warehouse!

Posted 1 year ago

“Brandon found what I needed and I was able to pick it up the same day. This is a great place to purchase from.”

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Posted 1 year ago

Thank you for the fantastic review, Todd! We're so glad Brandon could help you find exactly what you needed and that you had a smooth pickup experience. Your satisfaction is our priority, and we truly appreciate your kind words. If you need anything else in the future, just let us know. Thanks for choosing Small Engine Warehouse!

Posted 1 year ago

“Excellent customer service, Mandy and Tim were very helpful”

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Posted 1 year ago

Thank you so much for your kind words, Steve! We're delighted to hear that Mandy and Tim were able to assist you effectively. Outstanding customer service is our goal, and it’s wonderful to know that we met your expectations. If you need anything else, don’t hesitate to reach out. Thanks for choosing Small Engine Warehouse!

Posted 1 year ago

“Bought a new engine for my John Deere. Received it in a few days and installation was not difficult. Breaking it in now and it started right up and runs fine. Brandon was extremely helpful with finding the right engine for my mower. He also answered all my questions after I received it. SMALL ENGINE WAREHOUSE has been a pleasure to deal with. I recommend it to anyone.”

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Posted 1 year ago

Thank you so much for your fantastic review, Ralph! We're delighted to hear that Brandon was able to assist you in finding the perfect engine for your John Deere. It's great to know that the installation went smoothly and that everything is running well! We truly appreciate your recommendation and are always here to help if you have any further questions. Thanks for choosing Small Engine Warehouse!

Posted 1 year ago

“Ordering was easy. The motor for my grasshopper mower was ordered on Thursday around noon and was delivered by 6:00 the next day. Chris was polite and professional and fast.”

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Posted 1 year ago

Thank you for the fantastic review, John! We're delighted to hear that you had a smooth ordering experience and that Chris provided you with excellent service. Your satisfaction is important to us, and we appreciate your trust in Small Engine Warehouse! If you ever need anything else, just let us know. Thanks again!

Posted 1 year ago

“Agent was knowledgeable and helpful. No manuel arrived with engine to assist in tuning for hard starting.”

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Posted 1 year ago

Thank you for your feedback, Rolland! We're glad to hear our agent was able to assist you. We understand the importance of having a manual for tuning, and we apologize for any inconvenience this caused. If you need any further guidance or support, please don't hesitate to reach out. We appreciate your business and hope to help you again soon!

Posted 1 year ago

“Sales rep very knowledgeable. Ordered over phone and was pleased with how easy everything went. Delivery went smoothly and I am very pleased with my purchase”

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Posted 1 year ago

Thank you for your fantastic review, Gary! We're delighted to hear that you found our sales rep helpful and experienced a smooth ordering and delivery process. Your satisfaction is what we strive for, and we appreciate your support! If you have any questions or need assistance in the future, feel free to reach out. Thanks again for choosing Small Engine Warehouse!

Posted 1 year ago

“Fast Shipping, great price , item as described.”

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Posted 1 year ago

Thank you for your fantastic review! We're delighted to hear that you found our shipping fast and our pricing great. Your satisfaction is incredibly important to us! If you ever need assistance or have any questions, don't hesitate to get in touch. Thanks for choosing Small Engine Warehouse!

Posted 1 year ago

“Very courteous and knowledgeable staff who quickly completed my request.”

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Posted 1 year ago

Thank you for your fantastic review, Stan! We’re delighted to hear that our team provided you with courteous and knowledgeable service. Your feedback inspires us to keep up the great work. If you need anything in the future, just let us know! Thanks for choosing Small Engine Warehouse!

Posted 1 year ago

“We had our doubts because of a special tapered crankshaft, but my son and I were assured by the salesperson that the small engine we bought was the direct replacement for the Briggs & Stratton engine on my Craftsman lawn vacuum. He said that if it wasn't, we could simply return it for a refund if no oil or gas had been added. True, but not what we were expecting. As soon as we removed the new engine from the box, it was evident that the crankshaft had no taper, and was visibly too short. I did ship it back to Small Engine Warehouse, but it cost me $62 to ship the $200 engine back. No return shipping label was provided. I don't doubt that my $199.17 that I paid for the engine will be refunded to my card. But returning the $62 it cost me to ship the engine back is in serious doubt. We should have been told up front that no shipping label would be provided, and that even though the mistake was made by Small Engine Warehouse, not us, the cost of the return shipping would be our responsibility. I guess that I've been spoiled dealing online with Amazon, Walmart, Sam's Club, Home Depot, etc. I don't see any way that Small Engine Warehouse could know what it cost me to ship the engine back. Even though I've been assured that the $199.17 will be refunded to my card, I'm still going to be out the $62 I paid for return shipping, due to their mistake. I am disabled/retired and 73 years old, and $62 hurts. To be fair, if I'm able, I will amend this review if my shipping costs to return their mistake is refunded. I'm not irate with Small Engine Warehouse, as to begin with, we doubted that the engine we bought would have the special crankshaft required to work on the lawn vac. But no mention of the return shipping cost, if the engine couldn't be used, was mentioned.”

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Posted 1 year ago

“I purchased a Kohler engine from Small Engine Warehouse and it was an exact fit and runs and works as it should. I ordered over the phone through SEW rep Robert Fink he was very knowledgeable and helpful with all my questions and concerns. I will definitely use their service again when needed.”

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Posted 1 year ago

Thank you, Timothy! We're so glad to hear that the Kohler engine was a perfect fit and meets your expectations. Robert is definitely a valuable member of our team, and we appreciate your recognition of his knowledge and support. We look forward to serving you again in the future! Thanks for choosing Small Engine Warehouse!

Posted 1 year ago

“So far everything I have ordered has worked flawlessly! No complaints”

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Posted 1 year ago

Thank you for your fantastic review! We're delighted to hear that everything you’ve ordered has worked flawlessly! Your satisfaction is our priority, and we’re grateful for your support. If you ever need assistance or have questions in the future, don’t hesitate to reach out. Thanks for choosing Small Engine Warehouse!

Posted 1 year ago

“We received the motor, my husband installed it. Made sure to have oil in it. And it started tight up.”

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Posted 1 year ago

Thank you for the fantastic review! We're delighted to hear that your husband was able to install the motor easily and that it started up smoothly. Your satisfaction is our priority, and we appreciate your support! If you have any questions or need assistance in the future, just let us know. Thanks for choosing Small Engine Warehouse!

Posted 1 year ago

“Excellent the perfect engine for my yard machine log splitter. Thank you”

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Posted 1 year ago

Thank you for your wonderful review, Ron! We're so glad to hear that the engine is the perfect fit for your log splitter. Your satisfaction is our priority, and we appreciate your support! If you have any questions or need assistance in the future, just let us know. Thanks for choosing Small Engine Warehouse!

Posted 1 year ago

“I was really surprised how fast I received my Kohler. I ordered it at 10am on Friday and it was in my yard about 2pm the next day. The representative was polite and knowledgeable. No issues.”

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Posted 1 year ago

Thank you for your fantastic review, Glenn! We're delighted to hear that you were impressed with the speed of our service and found our representative helpful. Your feedback is greatly appreciated, and we’re excited to have you as a valued customer. If you need anything else in the future, just let us know! Thanks for choosing Small Engine Warehouse!

Posted 1 year ago

“John was a very knowledgeable, helpful, and polite man. I really appreciated working with him to solve my problem.”

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Posted 1 year ago

Thank you for your wonderful review, Gyene! We're so glad to hear that John was able to assist you in resolving your issue. We truly appreciate your kind words and support. If you need anything else in the future, don’t hesitate to reach out. Thanks for choosing Small Engine Warehouse!

Posted 1 year ago

“Very good service”

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Posted 1 year ago

Thank you for your kind review! We're delighted to hear you had a great experience with us. Your satisfaction is important, and we truly appreciate your support! If you need anything in the future, just let us know. Thanks for choosing Small Engine Warehouse!

Posted 1 year ago

“Excellent job”

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Posted 1 year ago

Thank you, Lee! We greatly appreciate your positive feedback! It’s fantastic to know that you’re happy with our service. If you need anything in the future, don’t hesitate to get in touch. Thanks for choosing Small Engine Warehouse!

Posted 1 year ago

“Direct fit Thanks for the quick delivery Bruce”

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Posted 1 year ago

Thank you for your review, Bruce! We’re glad to hear that the part was a direct fit and that you appreciated the quick delivery. Your feedback is important to us, and we’re here if you need any further assistance. Thanks for choosing Small Engine Warehouse!

Posted 1 year ago

Small Engine Warehouse is rated 4.8 based on 1,623 reviews