Smartbag Reviews

Name: Smartbag
Address: Unit 2, 3 MacDonald Road, Ingleburn, New South Wales
Rating: 4.65

4.7 Rating 494 Reviews

92 %

of reviewers recommend Smartbag

Company Reviews

Product Reviews

Metrics

4.7

Based on 494 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Smartbag 5 star review on 8th August 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I’m really happy with the bags and service only the last few times the bags have not been available which is hard because I don’t want to purchase from another company so I need to wait till they arrive”

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Posted 3 years ago

“quick delivery of bags, bags were the right size and quality needed for the job.”

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Posted 3 years ago

“Always fast, efficient and easy to deal with. Belinda”

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Posted 3 years ago

“Quick delivery and good product”

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Posted 3 years ago

“The bags are very nice, but I thought they came with the logo printed on them. They don’t. They give you stick on logos that you have to cut up and stick on. I don’t like that as much as being printed on the bag. It’s extra work and looks cheap.”

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Posted 3 years ago

“The price is good.Delivery promt.Odering was easy..”

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Posted 3 years ago

“We are happy with everything except for the fact we wanted to order a new ink pad and there wasn’t a method to add it to our order. Thank you for your good prices and easy to use web site.”

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Posted 4 years ago

“Some of the product I needed was out of stock”

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Posted 4 years ago

“No problems with the products or service, but freight charges have more than doubled in the last six months to a ridiculous price. Because of these excessively high freight charges, I will be taking my business else where.”

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Posted 4 years ago

“Very Helpful and impressive product.”

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Posted 4 years ago

“Happy to do business with same bags again”

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Posted 4 years ago

“I found the website easy to navigate and the service was prompt!”

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Posted 4 years ago

“Although I haven't received my goods yet they seemed easy to deal with.”

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Posted 4 years ago

“Prompt and efficient service thank you.”

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Posted 4 years ago

“Easy to use and quick with our order and surprisingly fast receiving them”

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Posted 4 years ago

“Easy to use. Love the idea of being able to get stickers instead of print.”

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Posted 4 years ago

“great efficient and friendly staff”

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Posted 4 years ago

“Shortly Delivery”

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Posted 4 years ago

“Tried placing order online and had multiple issues. Had Andy on Chat helping through every step, but ended having to do manually over phone. Andy was wonderful and so helpful and even called me once had discovered we couldn't do online. The order was here the next day which was fantastic. Would give Andy 5 star rating only reason I rated 4 star was the for the online system. Will be calling from now on. Thanks again Andy.”

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Posted 4 years ago

“Just received my order and I am very happy with it. Thank you.”

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Posted 4 years ago

Smartbag is rated 4.7 based on 494 reviews