Smartbag Reviews

Name: Smartbag
Address: Unit 2, 3 MacDonald Road, Ingleburn, New South Wales
Rating: 4.68

4.7 Rating 552 Reviews

93 %

of reviewers recommend Smartbag

Company Reviews

Product Reviews

Metrics

4.7

Based on 552 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Smartbag 5 star review on 8th August 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Our order was delivered on schedule. Perhaps, instead of a box of 100 bags, 50 bags would be great, and we could have a better combination of other coloured bags.”

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Posted 3 weeks ago

“The product was easy to order, a very good price and delivered very quickly. THe only thing I would say is that the paper was very thin so the bags creased easily. I would recommend you make them thicker and charge more. I had crystal champagne glasses in boxes and a couple of bags tore. There was no damage. When it comes to presentation, aesthetics is always the most important.”

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Posted 3 weeks ago

“Always prompt with the delivery and a great price too!”

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Posted 3 weeks ago

“Staff were helpful when I phoned and website was easy to follow. Thank you”

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Posted 4 weeks ago

“Good product. Your delivery company a bit slow But that didn’t really matter.”

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Posted 1 month ago

“Prompt replies and order is always ready on time”

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Posted 1 month ago

“Easy process, quick and gentle response and a great team!”

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Posted 1 month ago

“Great customer service. good quality and fast delivery”

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Posted 1 month ago

“Reliable well priced and efficient. 🙌🏼”

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Posted 1 month ago

“We used the bags for exams collecting. They are great. No tearing of ripping. Will purchase more in the future.”

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Posted 1 month ago

“Speedy turnaround”

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Posted 2 months ago

“Great quality bags, even better prices, fast processing time and super responsive to enquiries. 2nd year purchasing from here and they have always been accommodating to my needs which is why I am a very happy and grateful returning client!”

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Posted 2 months ago

“Always very happy with the lower freight and quick delivery. Bags are of a good quality and that is why I keep returning to Smartbag. Yvonne”

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Posted 2 months ago

“Strong and sturdy, exactly as pictured”

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Posted 2 months ago

“Quick and fast service. The paper bags are made of good quality and are sturdy.”

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Posted 2 months ago

“We are very pleased with our purchase of 50 wine bottle gift bags for use at our club's Christmas function. They are of excellent quality and well cheaper than any similar product we were able to find.”

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Posted 2 months ago

“Very quick delivery! Great quality. Will definitely be buying these again.”

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Posted 2 months ago

“Great quality and great customer service. Fast shipping”

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Posted 2 months ago

“Orders are always on time.”

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Posted 2 months ago

“Great customer service and very fast delivery purchase mini kraft bags for markets, as I was out of this size and was grateful for the fast delivery”

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Posted 2 months ago

Smartbag is rated 4.7 based on 552 reviews