Smartbag Reviews

Name: Smartbag
Address: Unit 2, 3 MacDonald Road, Ingleburn, New South Wales
Rating: 4.65

4.7 Rating 494 Reviews

92 %

of reviewers recommend Smartbag

Company Reviews

Product Reviews

Metrics

4.7

Based on 494 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Smartbag 5 star review on 8th August 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service and communication. Kept me informed on progress.”

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Posted 9 months ago

“Always good to deal with 👌”

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Posted 9 months ago

“Apart from stock availability issues, I have always appreciated the professional service and quality of the products from Smartbag.”

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Posted 10 months ago

“Bags are exactly want I needed and fast drlivery”

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Posted 1 year ago

“Good price and quick delivery 👍”

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Posted 1 year ago

“Good quality and quick delivery! Thank you :)”

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Posted 1 year ago

“Sometimes bag sizes required are out of stock but other than that the service is really good.”

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Posted 1 year ago

“We had made paper bags with our company logo for our upcoming Christmas party with our clients. Some of the other agents now want to order bags as well as they saw how great they can look.”

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Posted 1 year ago

“All good thanks”

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Posted 1 year ago

“Can we please have the gloss paper bag with the RIBBON HANDLES back?”

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Posted 1 year ago

“Excellent customer service and quick delivery.”

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Posted 1 year ago

“.”

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Posted 1 year ago

“good and efficient with service and delivery. Will always go back for additional purchases”

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Posted 2 years ago

“Very happy with the service to date.”

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Posted 2 years ago

“Very helpful and the product was good quality. Will deal with them again in the future.”

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Posted 2 years ago

“Thank you for making effort to reach our satisfaction on the delivery service. Please be advised that the courier drop off the parcel on Sunday.”

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Posted 2 years ago

“Easy to order and quick delivery.”

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Posted 2 years ago

“Bags are great though I found the website a bit difficult to navigate. I couldn’t see where to put in the discount code so didn’t get it on my last 2 orders”

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Posted 2 years ago

Thanks for the 'heads up' Mountain Air Gifts Waddell, The team at Smartbag are currently working on an updated and refreshed website to make ordering, and taking advantage of our discounts, amongst other things, quicker and easier. Until then, Feel free to call us on 1300 874 559 when you order, happy to take care of the discount for you. Thanks for being a client, we love you all and will do what it takes to try and make your experience with us more efficient in every way. Stay tuned for the 'refreshed site' around October

Posted 2 years ago

“Good quality, delivered on time, I will certainly reorder this product!”

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Posted 2 years ago

“Very happy with the price and freight was fast once it was sent”

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Posted 3 years ago

Smartbag is rated 4.7 based on 494 reviews