Smartbag Reviews

Name: Smartbag
Address: Unit 2, 3 MacDonald Road, Ingleburn, New South Wales
Rating: 4.64

4.6 Rating 451 Reviews

92 %

of reviewers recommend Smartbag

Company Reviews

Product Reviews

Metrics

4.6

Based on 451 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour

Smartbag 5 star review on 28th February 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Bags are exactly want I needed and fast drlivery”

Helpful Report

Posted 2 weeks ago

“Good price and quick delivery 👍”

Helpful Report

Posted 3 months ago

“Good quality and quick delivery! Thank you :)”

Helpful Report

Posted 4 months ago

“Sometimes bag sizes required are out of stock but other than that the service is really good.”

Helpful Report

Posted 4 months ago

“We had made paper bags with our company logo for our upcoming Christmas party with our clients. Some of the other agents now want to order bags as well as they saw how great they can look.”

Helpful Report

Posted 6 months ago

“All good thanks”

Helpful Report

Posted 8 months ago

“Can we please have the gloss paper bag with the RIBBON HANDLES back?”

Helpful Report

Posted 8 months ago

“Excellent customer service and quick delivery.”

Helpful Report

Posted 8 months ago

“.”

Helpful Report

Posted 9 months ago

“good and efficient with service and delivery. Will always go back for additional purchases”

Helpful Report

Posted 1 year ago

“Very happy with the service to date.”

Helpful Report

Posted 1 year ago

“Very helpful and the product was good quality. Will deal with them again in the future.”

Helpful Report

Posted 1 year ago

“Thank you for making effort to reach our satisfaction on the delivery service. Please be advised that the courier drop off the parcel on Sunday.”

Helpful Report

Posted 1 year ago

“Easy to order and quick delivery.”

Helpful Report

Posted 1 year ago

“Bags are great though I found the website a bit difficult to navigate. I couldn’t see where to put in the discount code so didn’t get it on my last 2 orders”

Helpful Report

Posted 1 year ago

Thanks for the 'heads up' Mountain Air Gifts Waddell, The team at Smartbag are currently working on an updated and refreshed website to make ordering, and taking advantage of our discounts, amongst other things, quicker and easier. Until then, Feel free to call us on 1300 874 559 when you order, happy to take care of the discount for you. Thanks for being a client, we love you all and will do what it takes to try and make your experience with us more efficient in every way. Stay tuned for the 'refreshed site' around October

Posted 1 year ago

“Good quality, delivered on time, I will certainly reorder this product!”

Helpful Report

Posted 1 year ago

“Very happy with the price and freight was fast once it was sent”

Helpful Report

Posted 1 year ago

“I’m really happy with the bags and service only the last few times the bags have not been available which is hard because I don’t want to purchase from another company so I need to wait till they arrive”

Helpful Report

Posted 2 years ago

“quick delivery of bags, bags were the right size and quality needed for the job.”

Helpful Report

Posted 2 years ago

“Always fast, efficient and easy to deal with. Belinda”

Helpful Report

Posted 2 years ago

Smartbag is rated 4.6 based on 451 reviews