Smartbag Reviews

Name: Smartbag
Address: 21/62, Blackshaw Avenue, Mortdale, New South Wales
Rating: 4.69

4.7 Rating 570 Reviews

93 %

of reviewers recommend Smartbag

Company Reviews

Product Reviews

Metrics

4.7

Based on 570 reviews

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	95%
Customer Service
Communication Channels	Telephone, Email

Smartbag 5 star review on 8th August 2024

Anonymous

Anonymous // 01/01/2019

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“Very happy with my purchase from Smartbag, i dont use the product for its intended use, i use it as a mailing box for my products. They are great quality, the order process was seamless and very fast delivery - i'll be back!!”

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Posted 4 days ago

“Great customer service and price, will definitely buy again”

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Posted 5 days ago

“As described. Fast delivery. Great price. Thank you”

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Posted 1 week ago

“Great service, bags are perfect for what I required them for.”

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Posted 2 weeks ago

“Always great quality and fast delivery. Would highly reccommend Smart Bag to anyone needing bags or mailing boxes at a great price and high quality.”

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Posted 2 weeks ago

“White mailing boxes were just what we needed for our products. Well priced and good quality. Easy Click to Collect option as well.”

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Posted 2 weeks ago

“It was easy to use the website and find what I was looking for. The order came relatively quickly and I was sent notifications along the way so I knew what was happening. The quality was good and I was happy with the price.”

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Posted 3 weeks ago

“Great service, quick delivery and items are exactly as expected. Thank you Daryl.”

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Posted 3 weeks ago

“Super fast shipping”

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Posted 3 weeks ago

“Great price point and amazing service. ordered a rubber stamp and its perfect. Thanks!”

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Posted 1 month ago

“I am a very happy customer! Great customer service, product quality and price! Five stars!”

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Posted 1 month ago

“All ways good service and help full”

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Posted 1 month ago

“Nice quality & style, quick delivery.”

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Posted 1 month ago

“It used to be fabulous! I live an hour south of Ingleburn and when I went to Sydney I’d collect my goods from the warehouse. Now I have to pay for delivery from Melbourne. I am actively seeking another supplier in Sydney/ebay etc. Sad about this as it was a good business to deal with.”

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Posted 1 month ago

“Always super happy and like supporting a local business. Great people to deal with.”

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Posted 1 month ago

“I love the finished product”

Smartbag 5 star review on 13th February 2026

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Posted 4 months ago

“Good quality”

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Posted 4 months ago

“Wrap paper arrived adap; bags several days later. Bags are very low cost, courier costs seems high”

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Posted 5 months ago

“Our order was delivered on schedule. Perhaps, instead of a box of 100 bags, 50 bags would be great, and we could have a better combination of other coloured bags.”

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Posted 6 months ago

“The product was easy to order, a very good price and delivered very quickly. THe only thing I would say is that the paper was very thin so the bags creased easily. I would recommend you make them thicker and charge more. I had crystal champagne glasses in boxes and a couple of bags tore. There was no damage. When it comes to presentation, aesthetics is always the most important.”

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Posted 6 months ago

Smartbag is rated 4.7 based on 570 reviews