Smartbag Reviews

Name: Smartbag
Address: Unit 2, 3 MacDonald Road, Ingleburn, New South Wales
Rating: 4.67

4.7 Rating 527 Reviews

93 %

of reviewers recommend Smartbag

Company Reviews

Product Reviews

Metrics

4.7

Based on 527 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Smartbag 5 star review on 8th August 2024

Anonymous

Anonymous // 01/01/2019

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“Smart Bags always arrive exactly as described online, Excellent product and Fast Delivery. A+ Customer service.”

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Posted 5 days ago

“Ordered few hundreds of gift bags, arrived in time and the quality of the bags are too good for what i have paid.”

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Posted 5 days ago

“I FOUND YOUR BAGS MUCH STRONGER THAN THOSE @ MOST OTHER RETAILERS”

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Posted 1 week ago

“Working with Smartbag products is awesome. Next level of quality. Whenever we needed help with anything, they're always there to provide the best customer service. We're just sad to see some of the cardboard boxes we purchase being sold out, but apart from that, we highly recommend Smartbag.”

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Posted 1 week ago

“Tank you to the team at Smart Bag - great pricing and excellent service. I have had deliveries and do pick ups and always on time and ready for pick up!”

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Posted 1 week ago

“I used to have my printed bags dome elsewhere, but even after having purchased from there the turnaround was a few weeks, sometimes over a month. The price elsewhere was much more too. Smartbag offer a very quick turnaround from the point of ordering to arrival at my shop. And at a much better price as well. Highly recommended by me”

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Posted 1 week ago

“Quick delivery, great quality of product”

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Posted 3 weeks ago

“Excellent service. Very quick and efficient delivery. Value for money. Quality bags!Will definitely use this product again!”

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Posted 3 weeks ago

“Pleased with the quality, and shipping was quick.”

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Posted 4 weeks ago

“Excellent quality and quick delivery! Will definitely be ordering again. Thank you”

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Posted 4 weeks ago

“Great product and super fast delivery.”

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Posted 1 month ago

“Great Products .. Good Quality .. Great Service .. Good Prices”

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Posted 1 month ago

“Great bags for quality. Strong and crisp. Provides a professional look for my business. Awesome communication and delivery as always. Thank you.”

Smartbag 5 star review on 28th July 2025

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Posted 1 month ago

“Good quality bags and fast delivery. Will order again.”

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Posted 1 month ago

“Great product, very reasonable prices and fast delivery well recommended. Thank you”

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Posted 1 month ago

“Smartbags' tote bags were just what we needed, a budget conscious basic bag that would fit our customers plant purchases. They arrived quickly.”

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Posted 2 months ago

“Good product to provide sample products to clients”

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Posted 2 months ago

“These guys are fast, cost effective and great quality - just what I need with my little spearfishing lifestyle business. Thanks for an easy relationship!”

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Posted 2 months ago

“Daryl has amazing customer service. I really appreciae his help and guidance through the whole ordering process. packages got delivered quickly as well”

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Posted 2 months ago

“Great service, delivered very quickly”

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Posted 2 months ago

Smartbag is rated 4.7 based on 527 reviews