smarTours Reviews

Name: smarTours
Address: 500 7TH AVE, 8TH FL, NEW YORK, New York
Rating: 4.41

4.4 Rating 1,665 Reviews

86 %

of reviewers recommend smarTours

4.4

Based on 1,665 reviews

Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5

Visit Website

Phone:

800-337-7773

Email:

info@smartours.com

Location:

500 7TH AVE, 8TH FL,
NEW YORK
New York
10018

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smarTours 1 star review on 27th May 2025

Dominion

smarTours 5 star review on 14th December 2024

Diana Potts

smarTours 5 star review on 20th November 2024

Michael And

smarTours 5 star review on 12th October 2024

Michael And Bedelia Sachelari

766

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent fun trip. Andrew was helpful and very knowledgeable on everything. Would highly recommend trip to others.”

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Posted 6 years ago

“Well prepared. Good bunch of people. Good guides, drivers and good co-travelers”

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Posted 6 years ago

“A wonderful very well coordinated tour! Our tour director (Liz) was a asset to us, keeping us on task, answering multiple questions not only about our itinerary, but local customs, where to eat, lost luggage etc. Our only concern was we were placed with a with a large (20 +} family, friend group, many with difficulty speaking English. They were very nice people, but wanted to stay in their group, and were more comfortable speaking their language.”

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Posted 6 years ago

“I was very pleased with SmarTours itinerary for my trip and everything went as scheduled. I would most definitely travel with SmarTours again.”

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Posted 6 years ago

“Excellent tour. Granville was the best would tour with him anytime.”

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Posted 6 years ago

“Ron was absolutely wonderful with knowledge and accomodations. Loved everything, very organized loved the extensions to Zimbabwe and Botswana.”

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Posted 6 years ago

“I enjoyed of the days we spent in South Africa. The cities, destinations and excursions gave us a great overview of the country, its challenges and its beautiful animals and landscape.”

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Posted 6 years ago

“This was an outstanding trip of a lifetime! Incredible sites with a great tour director made this a trip worth taking!!”

smarTours 5 star review on 4th June 2019

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Posted 6 years ago

“Portugal is a fantastic place to visit and Smartours made it even better. We hit the high points with each visit to a city or village. We learned the history of the country and the cities from our guide. The bus drivers were excellent getting us around some narrow roads and the hotels were four star with great breakfasts and location to the sights.”

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Posted 6 years ago

“My trip to Greece went far beyond my expectations! Our guides were highly knowledgeable, able to share information fluently, caring about all of the guests, and creative in presentation. All of the key locations a newbe would have wanted to go to were included in the tour. Our accommodations were comfortable. I plan to use smarTours for my next trip!”

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Posted 6 years ago

“The tour was very nice. But we would have liked to get an itinerary of the tour before hand so we could make plans. Smartours didn't tell us there would be a Jewish tour in each city. You did tell us they would be an optional one in Riga, which our tour manager said he could and did give. We came a day early in Vilnius and spend $400 on a Jewish tour, which we could have had for free and save a extra night at the hotel.”

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Posted 6 years ago

“Good organization of all logistics and security Very knowledgeable guide”

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Posted 6 years ago

“Very happy with the tour wish we were given more time at the sights. Welcome dinner was a good idea but was hoping that the guide would ask the guests to introduce themselves so we could get to know them better.over all very memorable trip.”

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Posted 6 years ago

“Great itinerary, excellent hotels in good locations and an excellent trip leader. Congenial fellow travelers.”

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Posted 6 years ago

“The trip was good; tour guide was very good and very pleasant. Enjoyed it very much.”

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Posted 6 years ago

“Profesionales”

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Posted 6 years ago

“Very well organized tour. All extra excursions were excellent. Tour guide was very knowledgeable. The beauty of the cities and countryside is unmatched.”

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Posted 6 years ago

“We loved learning about Thailand with the guidance of our tour guides who spoke the language, and were thoroughly familiar with the language and culture. Our exposure to big cities as well as rural areas gave us a broad spectrum of the country. Our days were filled with excursions, touring special places and areas without having to research on our own. We loved the beautiful temples, the awesome Buddha exhibits! Truly an "Amazing Thailand" Tour!”

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Posted 6 years ago

“Our first round River Cruise .. great!!! Cannot wait to do more!!!”

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Posted 6 years ago

“Starting out skeptical of going on a group tour we discovered that it was great, and we’ll definitely tour with Smartours again!”

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Posted 6 years ago

smarTours is rated 4.4 based on 1,665 reviews