smarTours Reviews

Name: smarTours
Address: 500 7TH AVE, 8TH FL, NEW YORK, New York
Rating: 4.41

4.4 Rating 1,665 Reviews

86 %

of reviewers recommend smarTours

4.4

Based on 1,665 reviews

Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5

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Phone:

800-337-7773

Email:

info@smartours.com

Location:

500 7TH AVE, 8TH FL,
NEW YORK
New York
10018

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smarTours 1 star review on 27th May 2025

Dominion

smarTours 5 star review on 14th December 2024

Diana Potts

smarTours 5 star review on 20th November 2024

Michael And

smarTours 5 star review on 12th October 2024

Michael And Bedelia Sachelari

766

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“A perfect balance of group tour and on your own time”

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Posted 6 years ago

“The itinerary is well organized.”

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Posted 6 years ago

“Great tour guides and bus driver. Excellent itinerary. Efficient organization of tour. Good value”

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Posted 6 years ago

“The trip was hard, but it was fantastic. I couldn’t believe all the wonderful places we went to. Tianamen Square, Forbidden City, Great Wall, Terra Cotta soldiers so historical — places I’ve read about and knew about all my life.”

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Posted 6 years ago

“This trip was very good. I was delighted to visit the places that I had studied in art history. The leader was superb and the hotels and boat were excellent.”

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Posted 6 years ago

“Excellent tour to Portugal! Guide Mena was wonderful! Joyce”

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Posted 6 years ago

“This was the first tour we’ve taken, having always arranged transpiration, hotel and sightseeing activities by ourselves in the past. I had less confidence about doing this for Africa and when our friends suggested SmarTours, we decided to try it. Efficiently hitting all the highlights, the South African Tour was outstanding and our guide, Jeremy was absolutely top notch. Very informative, on top of every detail, he arranged absolutely everything flawlessly. We will definitely be doing more SmarTours in the future! Signed by Susan Miller-Pinhey”

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Posted 6 years ago

“Our trip to Egypt was exceptional! I learned a lot about the history of ancient Egyptian and saw how Egyptians live today. The accommodations were spectacular, and Soha was an amazing teacher and guide. I would do it all over again in a heartbeat!”

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Posted 6 years ago

“Wonderful tour, we had a blast!”

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Posted 6 years ago

“Our guide was wonderful as well as the different guides who joined us in different cities. The hotels were exceptional.”

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Posted 6 years ago

“The tour was very well organized. Tour guide was very knowledgeable although at times gave too much information.”

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Posted 6 years ago

“Excellent in many ways, especially our tour guide who went out of her way to make sure our needs were taken care of.”

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Posted 6 years ago

“Portugal was our 17th SmarTours trip. All have had outstanding itineraries, excellent guides and very good, well located accommodations for a very attractive price. I strongly recommend them to all my friends and family.”

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Posted 6 years ago

“All the hotels were very good. The guide Yoko was excellent. She went out of the way to make us all comfortable.”

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Posted 6 years ago

“It was my first SmarTours experience. Our tour guide Jack made it a wonderful and memorable vacation!”

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Posted 6 years ago

“First SmartTours tour & was never disappointed. Took in a lot, but lots to see in Turkey. Greeted cordially & Tour guide was prepared with wealth of knowledge & so helpful. Bus & driver ; comfortable & competent. Blown away by accommodations & food. Ton's of Fun... What a deal! Would do it again in a minute with SmartTours.”

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Posted 6 years ago

“Our guide, Paul, was a delight....knowledgeable, entertaining, accommodating, and patient. Our tour of the sites Ireland was extensive, the hotels lovely, and provided meals were delicious.”

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Posted 6 years ago

“This was our first visit to Greece, and we saw everything on our wish list. Be prepared to walk A LOT, many, many stone steps and uneven ground. Our guides were very knowledgeable. Our group of 34 was extremely companionable and we all got along very well. A negative - At one point we were instructed to rotate seats on the bus which made many of us feel like school children. That didn't go over well with a group of mature adults!”

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Posted 6 years ago

“As usual, hotels were good, food was good. For me, I was unhappy that we spent a day each to travel from one capital to the other; three days in total. It meant that we had less time in each city. This was particularly evident in Vienna, where were really had only one full day, so I had little time to see the museums. [I would suggest travelling at night and arriving in each city in the morning]. Our Tour Manager was Renata Mikulovska. She was sublime. Professional, patient, organized, funny, compassionate. And most important, she shared her knowledge as if it was her first tour… she imparted information to a group of adults who were seeing the treasures of each city as novices. I am sure that she’s done this trip tens of times; yet her delivery was never stale. A true talent. I travel alone; yet I never felt that way. This group was wonderful; the best from the three tours I have taken. And I know that I have made many new friends with whom I would love to meet on future SmarTours destinations.”

smarTours 5 star review on 4th June 2019

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Posted 6 years ago

“We always enjoy our travels with SmarTours (except Cairo - it was much too trashy and dirty). We both loved Greece and think you pick the best hotels possible. We really enjoyed our first guide, Granville. He was a delight to be around. He said he also is a guide for Italy and if that is true, we would definitely book another trip with him. Thank you for another memorable adventure, SmarTours!”

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Posted 6 years ago

smarTours is rated 4.4 based on 1,665 reviews