smarTours Reviews

Name: smarTours
Address: 500 7TH AVE, 8TH FL, NEW YORK, New York
Rating: 4.42

4.4 Rating 1,663 Reviews

86 %

of reviewers recommend smarTours

4.4

Based on 1,663 reviews

Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5

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Phone:

800-337-7773

Email:

info@smartours.com

Location:

500 7TH AVE, 8TH FL,
NEW YORK
New York
10018

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smarTours 5 star review on 14th December 2024

Diana Potts

smarTours 5 star review on 20th November 2024

Michael And

smarTours 5 star review on 12th October 2024

Michael And Bedelia Sachelari

765

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This was my first experience with SmarTours and I am already looking forward to the next. The itinerary was well thought out. Our group was a little big (39) but I had the pleasure of getting to know interesting, nice and wonderful people from all walks of life in this group and that alone was well worth the trip. The hotels were comfortable and the food was great. There were so many highlights from our outstanding , competent, patient and knowledgeable guides, especially Eleana (St. Petersburg) and our Director Natasha (Moscow) to all of the beautiful sights of this wonderful country and the generous people who inhabit it. St. Petersburg for me was a beautiful enigma - an Italian city in the wrong place. The architecture is very aesthetic . After one day I was ambivalently walking the town as I learned about its history and how impactful of a country it is. There are plenty of palaces, museums if you like baroque and classicism style in art. Vladímir/Suzdal has to be a stop on any trip to Russia. I don’t have words to express how stunning and truly amazing it is to visit some of these gorgeous sights which remain honest and genuine. I was also fascinated by the Russian culture and the mystic history of the Tsars. Additionally, the Red Square is unforgettable and wonderful, the Kremlin cathedrals are very impressive. Honestly I cannot think of a way this could have been better. I definitely recommend this trip to others.”

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Posted 5 years ago

“Would have liked more food options than the same "westernized" chinese food for every meal...some of us are more adventurous eaters and would like to experience different foods than we can get in America. The ear pieces worked well when the guide was using the microphone. Frequently though he'd move the microphone away from his mouth then close again. Consequently, we'd hear it too loud or not at all. It was hard to keep the volume adjustment on my ear piece at a comfortable level. Missed a lot of what was being talked about. Also at times the group got realy spread out and those of us at the back were out of range of the guide and didn't hear a thing. China's history is fascinating but only if we can hear it.”

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Posted 5 years ago

“The itinerary is well organized.”

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Posted 5 years ago

“Great tour guides and bus driver. Excellent itinerary. Efficient organization of tour. Good value”

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Posted 5 years ago

“The trip was hard, but it was fantastic. I couldn’t believe all the wonderful places we went to. Tianamen Square, Forbidden City, Great Wall, Terra Cotta soldiers so historical — places I’ve read about and knew about all my life.”

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Posted 5 years ago

“This trip was very good. I was delighted to visit the places that I had studied in art history. The leader was superb and the hotels and boat were excellent.”

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Posted 5 years ago

“Guide was excellent Size of group was good Hotels locations were too far from center”

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Posted 5 years ago

“Excellent tour to Portugal! Guide Mena was wonderful! Joyce”

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Posted 5 years ago

“This was the first tour we’ve taken, having always arranged transpiration, hotel and sightseeing activities by ourselves in the past. I had less confidence about doing this for Africa and when our friends suggested SmarTours, we decided to try it. Efficiently hitting all the highlights, the South African Tour was outstanding and our guide, Jeremy was absolutely top notch. Very informative, on top of every detail, he arranged absolutely everything flawlessly. We will definitely be doing more SmarTours in the future! Signed by Susan Miller-Pinhey”

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Posted 5 years ago

“We was rush when it came to shopping.”

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Posted 5 years ago

“Our trip to Egypt was exceptional! I learned a lot about the history of ancient Egyptian and saw how Egyptians live today. The accommodations were spectacular, and Soha was an amazing teacher and guide. I would do it all over again in a heartbeat!”

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Posted 5 years ago

“Our Tour Director was excellent. Thanks”

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Posted 5 years ago

“Wonderful tour, we had a blast!”

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Posted 5 years ago

“Our guide was wonderful as well as the different guides who joined us in different cities. The hotels were exceptional.”

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Posted 5 years ago

“The tour was very well organized. Tour guide was very knowledgeable although at times gave too much information.”

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Posted 5 years ago

“Excellent in many ways, especially our tour guide who went out of her way to make sure our needs were taken care of.”

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Posted 5 years ago

“Portugal was our 17th SmarTours trip. All have had outstanding itineraries, excellent guides and very good, well located accommodations for a very attractive price. I strongly recommend them to all my friends and family.”

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Posted 5 years ago

“All the hotels were very good. The guide Yoko was excellent. She went out of the way to make us all comfortable.”

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Posted 5 years ago

“It was my first SmarTours experience. Our tour guide Jack made it a wonderful and memorable vacation!”

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Posted 5 years ago

“First SmartTours tour & was never disappointed. Took in a lot, but lots to see in Turkey. Greeted cordially & Tour guide was prepared with wealth of knowledge & so helpful. Bus & driver ; comfortable & competent. Blown away by accommodations & food. Ton's of Fun... What a deal! Would do it again in a minute with SmartTours.”

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Posted 5 years ago

smarTours is rated 4.4 based on 1,663 reviews