SMS Broadcast Reviews

Name: SMS Broadcast
Rating: 4.79

4.8 Rating 5,415 Reviews

99 %

of reviewers recommend SMS Broadcast

Company Reviews

Metrics

Info

4.8

Based on 5,415 reviews


Shipping & Delivery
Delivery Methods	Own Driver, Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

1300 667 405

Email:

contact@smsbroadcast.com.au

Location:

Level 24, Collins St,
3000

SMS Broadcast 5 star review on 8th November 2020

Truon A

SMS Broadcast 5 star review on 2nd November 2020

KIM J

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Going good till now”

Helpful Report

Posted 5 years ago

“Simple to use and credits never expire. I would give it a better rating if - it can improve the interface (as many people has highlighted it look very old indeed. It also needs some additional customised features or options) -we can only send others characters other than the English ones. SMS these days should able to do more than that. It should at least able to send others such as Asian characters and French or other accent marks/symbols!”

Helpful Report

Posted 5 years ago

“not bad at all friends”

Helpful Report

Posted 5 years ago

“SMS Broadcast is easy to use, the UI could be improved but overall it does what we need it to do.”

Helpful Report

Posted 5 years ago

“works ok. some points can be improved: 1. Interface is crude and not user friendly. 2. The system can't recognise unsubscribers. The system can only send you a email of the subscribers. Needed to tick it out by myself manually. 3. The system can't recognise duplicated phone numbers. Needed to do it manually. 4. not providing viewers statistics. 5. expensive.”

Helpful Report

Posted 5 years ago

Hi Wai. Thanks for the feedback, we really appreciate it. We're always looking for ways to improve our service, and have some exciting changes coming up that should help alleviate some of the issues you have raised. We may also have some other tips that help you out in the meantime. Feel free to call us on 1300 667 405 and we can have a chat about it all. Scott SMS Broadcast

Posted 5 years ago

“not user friendly platform and changing prices.”

Helpful Report

Posted 5 years ago

“Reliable service”

Helpful Report

Posted 5 years ago

“Simple, easy to use. Will keep using.”

Helpful Report

Posted 5 years ago

“Quick and reliable”

Helpful Report

Posted 5 years ago

“No contract, good rate”

Helpful Report

Posted 6 years ago

“The great rates!”

Helpful Report

Posted 6 years ago

“It would make me much happier if I could port an existing number to the service. I would be happier if it used industry API method like REST and had some sort of security like Auth 2.0, the way real web service providers do. I'd be happier if it wasn't so trivially easy to impersonate someone else. There is some pretty low hanging fruit on how much better this service could be.”

Helpful Report

Posted 6 years ago

“I did not say you made me " Happy ". It is a service to replace Telstra's now canclled service.. You do the job.”

Helpful Report

Posted 6 years ago

“I've not really had the chance to use it yet but in testing I think I will be able to reach the customers I have that seem to escape other forms of communication from us.”

Helpful Report

Posted 6 years ago

“its ok cant complain”

Helpful Report

Posted 6 years ago

“Send speed good, however return speed too slow (three minutes)”

Helpful Report

Posted 6 years ago

“I believe my first batch of SMS's, first use of your service has been delivered because I included myself as a test subject and it worked. However I didn't give 5 stars because the message I received was 2 hours later than I scheduled it for. For more details, look into my account history. Happy to discuss how I can make it better from my end :) Cheers. John”

Helpful Report

Posted 6 years ago

“So far so good, quite expensive after the first deposit though”

Helpful Report

Posted 6 years ago

“It was great to be able to link to infusionsoft and send customers txt messages.”

Helpful Report

Posted 6 years ago

“Easy interface”

Helpful Report

Posted 6 years ago

SMS Broadcast is rated 4.8 based on 5,415 reviews