SMS Broadcast Reviews

Name: SMS Broadcast
Rating: 4.79

4.8 Rating 5,417 Reviews

99 %

of reviewers recommend SMS Broadcast

Company Reviews

Metrics

Info

4.8

Based on 5,417 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier, Postal Service
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

1300 667 405

Email:

contact@smsbroadcast.com.au

Location:

Level 24, Collins St,
3000

SMS Broadcast 5 star review on 8th November 2020

Truon A

SMS Broadcast 5 star review on 2nd November 2020

KIM J

Anonymous

Anonymous // 01/01/2019

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“Its a reasonably easy to use straight forward way to send bulk messages out.”

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Posted 1 month ago

“The service API is reasonably fast and works well however the expiry on credits means if you buy a lot of them and dont use them in a year, you end up loosing them or in some cases, even when you have thousands of credits left, in order to keep using those, you have to buy another lot in order to refresh the account as it seems if you havent paid them money for over 12 months, then credits become unuseable - they dont expire, the api stops accepting payuloads form your system using your account returning an error that is not at all clear about why its not working. I ended up designing my own system that uses a mobile app on my phone i write along with a web server and api so its now free for me to send unlimited sms with unlimited length per message. I ended up not using my lasy 6,000 credits and as they expired and i didnt want to by more, and they wouldnt refund me, i wasted them.”

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Posted 1 month ago

“Easy to use and great service.”

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Posted 1 year ago

“SMS broadcast is so easy to use and great for those urgent messages to members! I highly recommend this service.”

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Posted 1 year ago

“It is an incredibly useful platform. I have used it for years across different non-profit organisations that I have volunteered with. It is great for engaging with clients, promoting events, and making services more accessible to people.”

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Posted 2 years ago

“SMS broadcast has giving me the ability to contact my customers with ease without wasting time with a lengthy phone call.”

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Posted 2 years ago

“I was initially happy. I spent several hundred dollars on credits to use over the Christmas period to promote my new business. Then the SMS Broadcast website was seemingly infected with malware over the Christmas period and I didn't want to risk visiting their site to send out my text messages. I had to outlay many more hundreds of dollars with a competitor company to be able to reach my customers over Christmas. I emailed SMS Broadcast a couple of times requesting a refund, as I had specifically bought their credits for use over Christmas and couldn't use them. I never received a reply, an apology, or any compensation by way of free credits, etc. I guess I'll wait for another opportunity to spend my credits, but it's doubtful I'll be topping up my SMS Broadcast account again once it's exhausted, due to their lack of care and communication.”

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Posted 2 years ago

“excellent service, simple, easy with good features.”

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Posted 2 years ago

“Excellent app easy to work with and the best feature is that you can access from wherever you are and text to your clients 24/7. Would highly recommend it to anyone.”

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Posted 2 years ago

“Great way to use for communication with our delegates and staff”

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Posted 2 years ago

“I am a recent user of sms broadcast and I have found the support to be really good and I am so happy to have found sms broadcast, also the reply function is very helpful”

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Posted 2 years ago

“Customer service did what they said they would, and kept me posted as they worked on my inquiry. The platform is well-built, simple and easy to use. Our business is glad to collab with SMSbroadcast for mobile text comms with our Clients. Recommended.”

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Posted 2 years ago

“Excellent way to communicate with customers in an efficient way. Simple to use and inexpensive.”

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Posted 2 years ago

“Easy to setup and add contacts and feedback from our contacts is really positive. Great way to communicate and ensure information is passed on promptly and accurately.”

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Posted 2 years ago

“I've just started using SMS Broadcast and I am very pleased - it has really helped to simplify my direct marketing!”

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Posted 2 years ago

“Quick, easy and affordable and hard to live without, amazing service at an awesome price.”

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Posted 2 years ago

“handy for contacting customers when they are not available when you call”

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Posted 2 years ago

“Great company and superb customer service.”

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Posted 2 years ago

“Excellent service”

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Posted 2 years ago

“Great way to send large volumes of text messages to our database quickly and easily. Easy to use and customer service are helpful.”

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Posted 2 years ago

SMS Broadcast is rated 4.8 based on 5,417 reviews