SMS Broadcast Reviews

4.78 Rating 4,365 Reviews
99 %
of reviewers recommend SMS Broadcast
Merchant Metrics
Shipping & Delivery
Delivery Methods
Own Driver
On-time Delivery
Customer Service
Communication Channels
Live Chat, Telephone, Email
Queries Resolved In
Under An Hour
Customer Service
4.89 out of 5
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Anonymous  // 01/01/2019
I wish it would save my customer lists
Posted 3 years ago
When it's working it works well.. When it's not working it's a disaster - i have had problems - 5 times in the past month. They off load the blame to the the carriers, and have no redundancy as backup. They claim they have a system which monitors and updates uptime and down time - however i was down and i checked the system, which said it was up.. i called the help line, to be advised 'we rely on our customers to let us know of issues' All in all it's cheap - so if cheap is what you want then expect that. we utalize a second carrier as a backup.

The major concern is when i first started using sms broadcast, the outages were very rare.. now they are weekly - sometimes twice a week.
Posted 3 years ago
SMS Broadcast is rated 4.78 based on 4,365 reviews