“Would rate 0 stars if possible. Booster didn't fulfill my order as requested. I purchased a solo only boost, booster played 3 games duo/trio already and when I confronted support they said they would only just give me a free win (which I already purchased one as well) for the 3 games they played as duo/trio. Not to mention, booster didn't even perform at all. Double negative kd's being carried by random teammates online when they are being paid to boost. They don't need to be TenZ but that is pretty poor performance. Filed a dispute for a chargeback for this poor service.
TLDR: service bad, filing dispute, customer service horrific with boosters being worse”
Hello,
Really sorry about your experience but we’ve made it right by giving you 3 more wins without a duo and we’ve also fully refunded you. We’re extremely sorry about the misunderstanding and hope you’re satisfied with the results.
Best regards,
Your Smurfers Team
“the account i just bought has whoever leveled it changed the riot id... how unprofessional is that? like they are playing the account for themselves. this is absurd i buy the account for ME not them. i would like a full refund or another lvl 40 account for free thanks. no response from your chat bot on the website either thanks very much,.”
Hello,
I'm really sorry that you're frustrated with the fact that the accounts come with riot ids. But this is something that we cannot control. Starting January 2024, all accounts are required to have a riot id before being able to play games and so we had to choose Riot ids. We try to get the best usernames possible.
Hope you understand,
Smurfers.net
“Do not ever order a smurf. Got my lol account perm banned. Service advised that my banned might occurred due to script…. Which clearly means these boosters use scripts to boost.
Got my order only half refunded and they told me they cat afford full refund … kinda sht service. Not recommended. Will review more wider”
“Got my account. Then the website got changed and now I don't have access to it. I tried contacting the support via discord as mentioned, opened a ticket. 4 days of no response. According to general some people are waiting even longer for a response.
Not buying again”
Hello,
I think you mistakenly thought we were someone else. Can you please send us the order id on discord so we can help out? Thanks a lot and hopefully we’ll resolve your issue assp
“hello im wondering why this tech thinks he can use my account freely like its his own still? you know how illegal this is?? still months after your logging into my account and using it without my consent? DO NOT USE THIS COMPANY IF YOU WANT TO KEEP YOUR ACCOUNT”
Thank you, 0latente.arcipelago, for taking the time to provide us with your feedback about Smurfers. We are sorry to hear that you couldn’t figure out how to use the account. You just need to buy the champions yourself. Just check the loot tab and you’ll see all the champion shards
If you need more help please either send us an email or join the discord server and open a ticket
