Dear valued customer,
Thank you for taking the time to share your feedback with us. We are sorry to hear that you had a negative experience with your account in EUW.
We would like to reassure you that we are committed to providing the best possible service to our customers, and we take all feedback seriously. We understand that you may be dissatisfied with your current selection, and we want to make things right.
As mentioned in our previous communication, we encourage you to contact us through Discord so we can discuss your options and find a solution that works for you. We are always here to help, and we appreciate your patience and understanding in this matter.
Thank you for your support, and we hope to hear from you soon.
Best regards,
Smurfers
“That was super clean, I was worried my GF would yell at me for getting banned and not be able play together tonight and in just 10 minutes you cheaply solved my problem, i love you guys.”
