Hi Carmen,
I'm sorry to hear about this issue. I see that there is already a case opened with FedEx about this and to help, we've also reached out to FedEx to help locate the package. I notice there is a note on the FedEx tracking about a non-standard delivery, and hopefully some additional details from FedEx about this delivery will help to locate the package and resolve the issue. In the meantime, please message us if we can provide any additional assistance.
Regards,
Snapklik Support Team
“Excellent service from Snapklik. The items were packed in strong secure packaging and arrived seven days earlier than the stated arrival date. Well done and thanks to all concerned. I am impressed at how quickly Snapklik could get the required items (E track rails and the tiedown clips) all together and sent down to Southern Australia in about seven days. Brilliant work. I would definitely shop with Snapklik again.
Ray. From South Australia.”
“Excellent products and very quick delivery with lots of notifications as well 5*. I will be buying fron here again as well as recomending to others thank you”
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