Hi Bruce,
I'm sorry to hear about a missing wire. We reached out yesterday by email to help. Please reply to that email at your earliest convenience so that we can provide assistance.
Regards,
Snapklik Support Team
Hi Clifton,
I'm sorry to hear about this issue. We've just reached out by email to help set up a free return for a replacement or refund. Please reply at your earliest convenience so that we can provide a quick resolution.
Regards,
Snapklik Support Team