“The items are pricier than usual items, but I am very pleased with how quickly the items were dispatched and delivered. I am so pleased that I don't have to deal with tax-related payments to the UK.”
Hi Bruno,
I'm sorry to hear about this issue. We just reached out by email to help. Please reply at your earliest convenience so that we can provide a quick resolution.
Regards,
Snapklik Support Team
“I only received half of my order they said I would get a refund for items they did not deliver but did not get any refund!
So I spent over £100 on two packets of cookies, which were terrible!”
Hi Costas,
I'm sorry to hear about this concern. I see that one of the three boxes of cookies from your order was cancelled and the final charge for your order was adjusted for the cancelled item. To be sure, I've confirmed that the final charge matches the order total after the cancellation. We just reached out by email with details about the final charge. Please reply at your earliest convenience if we can provide any additional assistance.
Regards,
Snapklik Support Team
“Best Fex Ex delivery ever. The driver was very considerate leaving my lighweight envelope on the deck even put a nerby brick on top in csse of wind, and then rang the bell!”
“The product I ordered was only available to me through on-line shopping. The services provided by FedEx were excellent, providing status and tracking of the shipment. A disappointing shortfall is the 4 pack foam & filter replacements received are not the same size/measurements of the original ones that I am replacing. I have cut a piece off both the original foam & felt filters to add to the size so I can use my vacuum and time will tell if that works. Was the smaller size of these filters intentional?”
I'm sorry to hear about this issue. We've reached out by email to better understand this issue with the size of the vacuum filters you received and to help. Please reply to that email at your earliest convenience so that we can assist further.
Regards,
Snapklik Support Team
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