“Great product. Would of given 5 stars but did not know it would come with a 2 pin transformer, should of been informed US only, could of given a conversion adapter when shopping to the UK for the price the lights are.”
“It was with FedEx that there was a delivery problem. Last Thursday and Friday, the delivery man rang the back doorbell instead of the main door and I didn't hear the doorbell because it is defective. I had to call FedEx. I thought the delivery man hadn't come or that he had the wrong address. Today the delivery man called me 5 minutes before arriving and I was waiting for him on the porch. In addition, the package remained a week at customs. I was rather eager to receive my products.”
“Hi,
Thanks for the shipment, although everything was properly boxed and the items exactly match what I needed but one of them had a broken piece and I’m trying to figure out what to do.”
Hi Ali,
I'm sorry to hear about this issue. I see that we've been in touch by email to help set up a return for a refund or free replacement. Please reply at your earliest convenience so that we can provide a quick resolution.
Regards,
Snapklik Support Team
“I had reservations about ordering from across the pond but when it turned up this morning, I was over the moon you don’t know how hard it is to get this item in the UK.
Gotta say this. Superb service from Snapklik. Wrapped up nicely too so no damage. Now that’s customer service for you. Thanks guys. A**”
“I deliberately used my new address when ordering hjowever your system ignored that & used my old address from PayPal thus sending my order to the wriong address & I have no way of retrieving it.”
English
