Hi Ricky,
I'm sorry to hear about this issue. I see that we reached out by email to help. Please reply at your earliest convenience so that we can provide a quick resolution.
Regards,
Snapklik Support Team
Hi Dominic,
I'm sorry to hear about this issue. To help with this, I've just reached out to Fedex to help locate the package and sent an email so that we can be in touch to help resolve the issue. Please reply at your earliest convenience if there is anything else we can assist with in the meantime.
Regards,
Snapklik Support Team
“Phone arrived safely and works fine . I was not expecting that the phone would be as new , so this was a very pleasant surprise and made receipt of the phone even better ! The only downside , was the lengthy time time for shipping , but I suppose to come from America will take awhile . Overall , very pleased , thank you .”
“Great product. Would of given 5 stars but did not know it would come with a 2 pin transformer, should of been informed US only, could of given a conversion adapter when shopping to the UK for the price the lights are.”
“It was with FedEx that there was a delivery problem. Last Thursday and Friday, the delivery man rang the back doorbell instead of the main door and I didn't hear the doorbell because it is defective. I had to call FedEx. I thought the delivery man hadn't come or that he had the wrong address. Today the delivery man called me 5 minutes before arriving and I was waiting for him on the porch. In addition, the package remained a week at customs. I was rather eager to receive my products.”
“Hi,
Thanks for the shipment, although everything was properly boxed and the items exactly match what I needed but one of them had a broken piece and I’m trying to figure out what to do.”
Hi Ali,
I'm sorry to hear about this issue. I see that we've been in touch by email to help set up a return for a refund or free replacement. Please reply at your earliest convenience so that we can provide a quick resolution.
Regards,
Snapklik Support Team
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