“Excellent products and very quick delivery with lots of notifications as well 5*. I will be buying fron here again as well as recomending to others thank you”
Hi,
I'm sorry to hear about this issue. I see that we've been in touch by email to help set up a return. Please message us if we can provide any additional assistance.
Regards,
Snapklik Support Team
“I have looked into the major ingredients of the product and have found them to be less than natural, in fact some are highly toxic so I have been trying to return the product but can't seem to be able to do this on your returns site. Please let me know how to do this”
Hi Fiona,
I'm sorry to hear that you're not pleased with the pet cleaning wipes from your order. To help with this, I've just reached out by email to set up a return. Please let us know if we can help with anything else.
Regards,
Snapklik Support Team
“Received my order early afternoon and tge box was soaked from liquid in the bottle and the whole thing was a mess and close to half gone. Not happy as the bottle definitely was not sealed properly”
Hi Deanna,
I'm sorry to hear about this issue. I just reached out by email to help with this. Please reply at your earliest convenience so that we can provide a quick resolution.
Regards,
Snapklik Support Team
“I ordered an arm warming sleeve for my husband who has a paralyzed arm. It didn’t come with the strap to attach around the neck so it falls off.😢
Delivery time and initial communication prior to purchase was good however.”
“When I received the product, the packaging and contents looked substantially different from what I normally buy,
And it appears different from the genuine product (packaging, batch code presentation, inner packaging and pills differ). I am concerned it may be counterfeit and unsafe.
Photos are attached.
.Thank you
I look forward to your quick response.
Regards”
English
