“My experience it was horrible because someone stole my package and FedEx never sent me an email saying that my package was delivered. Everytime I went to snapklic and to my order it was saying my package was in transit.”
Hi,
I'm sorry to hear about this issue. I see that we've opened a case with FedEx and have been in touch by email to help resolve the issue. Please reply at your earliest convenience so that we can assist further.
Regards,
Snapklik Support Team
“Service was fast and efficient, however, I thought the replacement motor assembly would run quieter since it was new, but still has a bit of noise to it. Thank you though, good and fast service.”
“Package was damaged but that was not Snapklik's fault. Pens were in perfect condition and Snapklik's service was first class. Thank you, Terry Bullman”
“First time using Snapklik as I had never heard of them until they popped up in Google search. A very good company that offer competitive shipping and goods prices especially on imports.
Item delivered before expected date given, very good company.”
“I am a big fan of Roku products. I am from Ontario, Canada. Roku subwoofer is not available to buy anything in Canada. Google search led me to Snapklik and I am so glad I found this company. The first subwoofer I received didn’t turn on at all. I even contacted Roku support but couldn’t resolve the issue. I contacted Snapklik and they relied very quickly. Customer service was so supportive and understanding. They set up the replacement right away. The second subwoofer works perfectly. I now have Roku Streambar, Wireless Speakers and Subwoofer. Thank you Snapklik for helping me to complete my Roku System. Their customer service is second to none. I am completely satisfied with the overall experience even with some issues with the first subwoofer. The way Snapklik took care of the situation is much appreciated.
Thank you for being awesome Snapklik!!
Don .T.”
Hi Hasan,
I'm sorry to hear about this issue. To help with this, we just reached out by email to help set up a return for a replacement or refund. Please reply at your earliest convenience so that we can provide a quick resolution.
Regards,
Snapklik Support Team
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