“I had great service on this product. Good delivery but I have issue with the total charges. The invoice say 104 and change US but when withdrawal was made it was 200. And change. I know there was an excahange but 104 to 200 is excessive”
Hi Larry,
I'm sorry to hear about this issue. Checkout is in USD and if your card is in CAD, your bank will make the conversion at their exchange rate. Indeed, with current reference rates around 1.38, 200 CAD does not seem like a reasonable conversion from 104 USD and I would suggest contacting your bank to understand how they converted the charge to this CAD amount.
If you need any assistance with this or anything else, please reach out to us by email.
Regards,
Snapklik Customer Support
Hi Tom,
I'm sorry to hear about this concern. We offer a wide selection of US products with fast international shipping and since the products are coming from the US, they will generally be made for US power specifications. If you are not pleased with the order, please contact us and we can set up a return for a refund.
Regards,
Snapklik Support Team
“I placed the order on August 6 and received it on August 13. This is a good service, however, I paid a lot of money for shipment. Anyways, thank you.”
“I went to Fedx post office because they told me my delivery was cancelled, it took +40 dollars for a taxi to get to their warehouse, although the delivery was included in the paid check for my order, I am very disappointed”
Hi Violetta,
I'm sorry to hear about this disappointment. I see on the FedEx tracking that the package was made available for pickup at the local FedEx station after an unsuccessful delivery attempt. For future reference, please note that if a delivery is missed, you can request another attempt by reaching out to us or to FedEx directly. I hope that this can help make for a better experience another time.
Regards,
Snapklik Support Team
Hi Carleen,
I'm sorry to hear about this issue. To help with this we've just opened a case with FedEx to request details about the delivery and sent you an email so that we can provide assistance. Please reply at your earliest convenience.
Regards,
Snapklik Support Team
“Product as described, delivery within predicted timeframe, plenty of updates on where my parcel was through delivery. Really happy on the purchase from start to finish, thank you!”
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