“It was with FedEx that there was a delivery problem. Last Thursday and Friday, the delivery man rang the back doorbell instead of the main door and I didn't hear the doorbell because it is defective. I had to call FedEx. I thought the delivery man hadn't come or that he had the wrong address. Today the delivery man called me 5 minutes before arriving and I was waiting for him on the porch. In addition, the package remained a week at customs. I was rather eager to receive my products.”
“I had reservations about ordering from across the pond but when it turned up this morning, I was over the moon you don’t know how hard it is to get this item in the UK.
Gotta say this. Superb service from Snapklik. Wrapped up nicely too so no damage. Now that’s customer service for you. Thanks guys. A**”
Hi Karl,
I'm sorry to hear about this issue. I see that we've been in touch by email to assist with this. Please reply at your earliest convenience so that we can help.
Regards,
Snapklik Support Team
English