soak.com Reviews

Name: soak.com
Rating: 3.77

3.8 Rating 4,919 Reviews

69 %

of reviewers recommend soak.com

3.8

Based on 4,919 reviews

Shipping & Delivery
Delivery Methods	Courier

About soak.com:

Bathrooms are often considered one of the most important rooms in the house. They should be both functional and stunning, no matter whether your style is modern, vintage or a little quirky but there’s also a lot of fear towards renovating your bathroom that it’s going to break the bank but not at Soak.com.

We’ve been in the business of online bathroom retailers for many years and are now recognised as a multi-award winning name in the industry. We’re passionate about quality, design and customer service and our enthusiasm towards all three of these things is what makes us the ultimate place to purchase your bathroom suites and accessories.

We believe in the products we have available for sale and never stock anything we wouldn’t have in our own homes but to give our customers even more confidence before they purchase with us, we widely promote all the Soak reviews our past and present customers have left us.

From our online customer service to the friendly faces that deliver your goods, the selection of products we have available to the quality of the final product, when you delve through the lengthy list of Soak.com reviews online, you’ll be overwhelmed by just how highly recommended we come.

So, what are you waiting for? Let’s get your new bathroom underway!

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very happy with item and delivery no issues”

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Posted 6 years ago

“Price and quality excellent - thanks”

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Posted 6 years ago

“Great service. Easy to order, staff were lovely to deal with when I had a delivery query. Shower was a brilliant price and it’s amazing!”

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Posted 6 years ago

“Delighted with the product I ordered from Soak. The tap looks great insitu. Would recommend unreservedly.”

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Posted 6 years ago

“Have contacted you numerous time to cancel one of the radiators in my order. THe order came and i didn’t not receive what I requested to cancel, however have also not had a refund. And no communication. I have called numerous times and messages and had nothing.”

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Posted 6 years ago

“On first delivery the basin arrived broken (inadequate packaging), then on send replacement basin you sent the wrong item! Then no follow-up to collect the wrong basin and when I called to enquire I was told to dump it. Not exactly environmentally friendly.”

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Posted 6 years ago

“Happy with the service every thing arrived when stated bit disappointed with the shower quality though”

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Posted 6 years ago

“Ordering was easy and delivery was quick, but the first delivery was damaged and missing the sink of a sink unit, the replacement sink sent was also damaged. We finally received a complete, intact, item but have had two sets of broken items to dispose of and it delayed our building work. Customer services were very good and provided assistance very quickly, and the goods themselves meet expectations, but your delivery provider needs to be reviewed. On each occasion we were also told the delivery would come one day, but it came the next.”

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Posted 6 years ago

“Customer service very helpful. Thank you.”

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Posted 6 years ago

“So far bathroom is now completely installed (few weeks) and am pleased with everything - good quality and price and delivery professional - highly recommend the Bluetooth mirror!!”

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Posted 6 years ago

“I bought a bathroom cabinet with light and shaver socket. The item is lovely , very good value for money compared to others similar, that are a lot more expensive. The cabinet came promptly, and well packed with clearly printed fitting instructions. Would happily recommend.”

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Posted 6 years ago

“Quality radiators for a reasonable price that look stylish”

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Posted 6 years ago

“Good delivery times. One of my items came with a small part missing but I just bought it from the shops”

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Posted 6 years ago

“Worst customer service ever!! Every person promised and failed to deliver, full of incompetent staff. Would NEVER recommend to anyone. Finally got my money back for all goods”

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Posted 6 years ago

“Choice and price excellent, only lack of delivery dates and times being supplied in advance marked it down”

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Posted 6 years ago

“Very quick delivery and reasonable pricing. A fair returns policy and a good range to choose from.”

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Posted 6 years ago

“The products are reasonably priced and the quality is pretty good. Customer service is poor; you wait ages for someone to answer the phone. The staff have contradictory messages and they’re not much help if you need to take something back- refunds take ages and there’s no way they’ll collect, even if you’re making more orders. The website doesn’t say things like whether the toilets are open backed or not (which a plumber would need to know), but it looks pretty. Would I use soak again? Not if I can afford to shop elsewhere. The products are fine and reasonable. What you save on the products you lose on phone calls and trips to Nuneaton.”

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Posted 6 years ago

“Poor”

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Posted 6 years ago

“Prompt delivery and great prices”

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Posted 6 years ago

“Quality of the items”

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Posted 6 years ago

soak.com is rated 3.8 based on 4,919 reviews