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soak.com Reviews

3.8 Rating 4,919 Reviews
69 %
of reviewers recommend soak.com
3.8
Based on 4,919 reviews
Shipping & Delivery
Delivery Methods
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About soak.com:

Bathrooms are often considered one of the most important rooms in the house. They should be both functional and stunning, no matter whether your style is modern, vintage or a little quirky but there’s also a lot of fear towards renovating your bathroom that it’s going to break the bank but not at Soak.com.

We’ve been in the business of online bathroom retailers for many years and are now recognised as a multi-award winning name in the industry. We’re passionate about quality, design and customer service and our enthusiasm towards all three of these things is what makes us the ultimate place to purchase your bathroom suites and accessories.

We believe in the products we have available for sale and never stock anything we wouldn’t have in our own homes but to give our customers even more confidence before they purchase with us, we widely promote all the Soak reviews our past and present customers have left us.

From our online customer service to the friendly faces that deliver your goods, the selection of products we have available to the quality of the final product, when you delve through the lengthy list of Soak.com reviews online, you’ll be overwhelmed by just how highly recommended we come.

So, what are you waiting for? Let’s get your new bathroom underway!

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Anonymous
Anonymous  // 01/01/2019
We ordered full toilet and sink unit , the toilet pan was damaged at your depot we received the rest of the units on the 17 th August and to date we have not received a replacement pan
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Posted 6 years ago
Good people.
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Posted 6 years ago
Dear ADRIAN, Thank you so much for taking the time to leave this excellent review. We really appreciate you choosing ourselves to shop with. I hope you consider shopping with ourselves again in the future. Thanks, Alex
Posted 6 years ago
Plastic lid cracked very easily during fitting.
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Posted 6 years ago
Dear Anonymous, Thank you for your feedback. Please accept my personal apologises for the inconvenience this has caused. After having looked into your order further, I can confirm we have not received communication regarding the damaged item. I have now taken over this case and await your response in order to ensure a resolution is reached. I will require images of the item to assess the fault. If you require any further assistance please do not hesitate to contact myself. Kind regards, Alex
Posted 6 years ago
Lovely toilet delivered on time
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Posted 6 years ago
Hi Anonymous, Thank you for your amazing feedback. I am so pleased that you have enjoyed your experience with us. Thanks Alex
Posted 6 years ago
The quality and customer service are superb.
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Posted 6 years ago
Dear Sue , Thank you so much for taking the time to leave this excellent review. We really appreciate you choosing ourselves to shop with. I hope you consider shopping with ourselves again in the future. Thanks, Alex
Posted 6 years ago
radiator very good only thing that spoilt it a little that one of the caps for the radiator valves is missing and I'm struggling to get a replacement
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Posted 6 years ago
quick service on main delivery
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Posted 6 years ago
Told the truth on the website
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Posted 6 years ago
Not only are the bath & the taps perfect, the cash back offered via ‘Top cash back’ was great too!
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Posted 6 years ago
Quality and delivery was amazingly quick
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Posted 6 years ago
The basin is exactly as required and described. poor packaging meant first delivery was smashed and then had to chase a few times to get resolved. Soak take ages to answer calls and service is pretty poor.
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Posted 6 years ago
they did'nt
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Posted 6 years ago
Product arrived on date requested, well packaged and helpful driver. The product appears excellent quality and fitter agrees it was easy to fit with no problems.
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Posted 6 years ago
Dear Patricia, Thank you so much for taking the time to leave this excellent review. We really appreciate you choosing ourselves to shop with. I hope you consider shopping with ourselves again in the future. Thanks, Alex
Posted 6 years ago
My cabinet was delivered damaged at the corner, But because it’s a nightmare to send back and no time to sort this out, I’ve just gone with it.
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Posted 6 years ago
My cabinet was delivered damaged at the corner, But because it’s a nightmare to send back and no time to sort this out, I’ve just gone with it.
Helpful Report
Posted 6 years ago
My cabinet was delivered damaged at the corner, But because it’s a nightmare to send back and no time to sort this out, I’ve just gone with it.
Helpful Report
Posted 6 years ago
My cabinet was delivered damaged at the corner, But because it’s a nightmare to send back and no time to sort this out, I’ve just gone with it.
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Posted 6 years ago
Price
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Posted 6 years ago
Hi Anonymous, Thank you for your great feedback. I am so pleased that you have enjoyed your experience with us. Thanks Alex
Posted 6 years ago
From order to delivery, no issues.
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Posted 6 years ago
Good delivery times
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Posted 6 years ago
soak.com is rated 3.8 based on 4,919 reviews