soak.com Reviews

Name: soak.com
Rating: 3.77

3.8 Rating 4,919 Reviews

69 %

of reviewers recommend soak.com

3.8

Based on 4,919 reviews

Shipping & Delivery
Delivery Methods	Courier

About soak.com:

Bathrooms are often considered one of the most important rooms in the house. They should be both functional and stunning, no matter whether your style is modern, vintage or a little quirky but there’s also a lot of fear towards renovating your bathroom that it’s going to break the bank but not at Soak.com.

We’ve been in the business of online bathroom retailers for many years and are now recognised as a multi-award winning name in the industry. We’re passionate about quality, design and customer service and our enthusiasm towards all three of these things is what makes us the ultimate place to purchase your bathroom suites and accessories.

We believe in the products we have available for sale and never stock anything we wouldn’t have in our own homes but to give our customers even more confidence before they purchase with us, we widely promote all the Soak reviews our past and present customers have left us.

From our online customer service to the friendly faces that deliver your goods, the selection of products we have available to the quality of the final product, when you delve through the lengthy list of Soak.com reviews online, you’ll be overwhelmed by just how highly recommended we come.

So, what are you waiting for? Let’s get your new bathroom underway!

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Product arrived damaged, still no replacement after 1 week”

Helpful Report

Posted 7 years ago

“Very pleased with the items which were good quality. On phoning a couple of times with queries on the delivery, my calls were answered promptly by very efficient, friendly and knowledgable members of staff.”

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Posted 7 years ago

“Very good service and the Call Centre was very helpful.”

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Posted 7 years ago

“Very good service and the Call Centre was very helpful.”

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Posted 7 years ago

“If I could rate a minus I would! Only half the products delivered in the initial delivery, 1 of those faulty. Had to wait 48 hours for a response & told 'we do say not to book your plumber until you receive your goods. Delivery of missing goods arranged, cannot give a time slot. Only 2 of the 3 arrived....delivery company couldn't be bothered to go get the missing one. Customer service at Soak not interested one bit and told me to expect an update in 48 hours. Do not use this company,!!!”

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Posted 7 years ago

“Great range of products at competitive prices and easy ordering process”

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Posted 7 years ago

“After initial problem with one mirror, the after sales team reacted swiftly and politely to replace and resolve”

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Posted 7 years ago

“Prompt service.”

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Posted 7 years ago

“LITERALLY the worst company to order from. They have taken my money on the order straight away, but failed to deliver it twice already. I called up prior both expected delivery dates to get someone to confirm it's happening, in which both had said yes. Costed me £600 in builders for both days. Don't believe these reviews - I've had friends who have had the same experience as myself. The best bit is they don't even call you to tell you your delivery isn't coming, YOU have to call them to find out why you haven't received it when they said it would come. Just amazing... *Round of applause!*. Thankful I only ordered one item and not my entire bathroom. Will never order from them again - really wish I listened to my sister when she said not to get my goods from here - bathstore is higher priced but I've seen their service with my sisters bathroom which was outstanding. CSM called me - admitted they lost the order and that she had to re-order it again on the phone last night for a delivery on Thursday morning. Original delivery was Friday, then Tuesday, then Wednesday and now Thursday. Stay away from this company - it's not worth the hassle.”

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Posted 7 years ago

“Great quality products at reasonable prices with good service provided.”

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Posted 7 years ago

“Quick delivery and pre purchase advice.”

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Posted 7 years ago

“Quick efficient delivery”

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Posted 7 years ago

“Quick delivery, customer service was good, as we did need a bit of advice regards to fitting.”

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Posted 7 years ago

“Have been slow to refund my money when I have changed my mind about products. Customer services very nice on the phone though and very prompt to deliver products when bought. Also wide range of products on sale. Give them 4.5/5”

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Posted 7 years ago

“Excellent goods arrived in the time stated First class”

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Posted 7 years ago

“I like the prompt service, the exceedingly good packaging, the competitive pricing and the quality of products I have purchased so far. Unfortunately I have not yet assembled the latest purchase of a bathroom cabinet but it looks absolutely fine in the box.”

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Posted 7 years ago

“No one took responsibility”

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Posted 7 years ago

“Fantastic quality.”

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Posted 7 years ago

“Very quick delivery of a quality product at a good price. Excellent value for money.”

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Posted 7 years ago

“Delivered on time”

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Posted 7 years ago

soak.com is rated 3.8 based on 4,919 reviews