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soak.com Reviews

3.8 Rating 4,919 Reviews
69 %
of reviewers recommend soak.com
3.8
Based on 4,919 reviews
Shipping & Delivery
Delivery Methods
Courier
Read soak.com Reviews

About soak.com:

Bathrooms are often considered one of the most important rooms in the house. They should be both functional and stunning, no matter whether your style is modern, vintage or a little quirky but there’s also a lot of fear towards renovating your bathroom that it’s going to break the bank but not at Soak.com.

We’ve been in the business of online bathroom retailers for many years and are now recognised as a multi-award winning name in the industry. We’re passionate about quality, design and customer service and our enthusiasm towards all three of these things is what makes us the ultimate place to purchase your bathroom suites and accessories.

We believe in the products we have available for sale and never stock anything we wouldn’t have in our own homes but to give our customers even more confidence before they purchase with us, we widely promote all the Soak reviews our past and present customers have left us.

From our online customer service to the friendly faces that deliver your goods, the selection of products we have available to the quality of the final product, when you delve through the lengthy list of Soak.com reviews online, you’ll be overwhelmed by just how highly recommended we come.

So, what are you waiting for? Let’s get your new bathroom underway!

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Anonymous
Anonymous  // 01/01/2019
product looks good and is sturdy
Helpful Report
Posted 7 years ago
I have not got it yet and you are not replying to my emails
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Posted 7 years ago
You have not.
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Posted 7 years ago
My first delivery the shower base was broken, I received a replacement the next day.
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Posted 7 years ago
One unit arrived damaged at the rear panel, but the returns procedure is too complicated and we decided to repair it ourselves.
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Posted 7 years ago
It did not make us happy. Your delivery subcontractor is useless. Their tracking system does not work. They did not advise us of the delivery day. Consequently they would arrive when we were out. They leave a number to call which always has a recorded message. The whole thing was a mess.
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Posted 7 years ago
Cistern came broken they had another one sent 2 days later
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Posted 7 years ago
First time to us soak but will definitely use again.
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Posted 7 years ago
It was easy to order the mirror, it came quickly and was not at all damaged - very well packaged. Thank you.
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Posted 7 years ago
Easy to order, good value, fast delivery
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Posted 7 years ago
Good quality product and was supplied with good fitting instructions etc
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Posted 7 years ago
Fast delivery goods well packaged all in all great service!
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Posted 7 years ago
Delivered on time postage was a bit expensive
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Posted 7 years ago
Dreadful , placed an order, followed up with an email to say on its way. A week later no delivery so chased up . Was told one of the items was not in stock which I wasn’t informed, this stopped the whole order . Advisor said she would delete the item that wasn’t in stock and send free of charge the remaining two items on next day delivery. A week later nothing arrived so chased up yet again , was told that deleting an item halts the delivery!! Item should arrive almost three weeks after ordering. I have used Soak before but won’t again .
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Posted 7 years ago
Placed two orders same day soak confirmed they could come out as one order... they didnt and am still waiting for the second half....promises that it will arrive each day.....asked for a manager to be involved but they won't get involved until after delivery which is an issue is delivery is the problem....apparently complaints can only be dealt with via email too....obviously SOAK dont care about customer service
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Posted 7 years ago
Nothing
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Posted 7 years ago
Goods arrived safely and well packaged
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Posted 7 years ago
No problems. Easy to order and prompt delivery.
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Posted 7 years ago
Good product at a good price. Arrived unmarked.
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Posted 7 years ago
Although the product originally ordered was discontinued a suitable alternative was offered at no additional cost and delivered promptly. The service was much appreciated
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Posted 7 years ago
soak.com is rated 3.8 based on 4,919 reviews