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soak.com Reviews

3.8 Rating 4,919 Reviews
69 %
of reviewers recommend soak.com
3.8
Based on 4,919 reviews
Shipping & Delivery
Delivery Methods
Courier
Read soak.com Reviews

About soak.com:

Bathrooms are often considered one of the most important rooms in the house. They should be both functional and stunning, no matter whether your style is modern, vintage or a little quirky but there’s also a lot of fear towards renovating your bathroom that it’s going to break the bank but not at Soak.com.

We’ve been in the business of online bathroom retailers for many years and are now recognised as a multi-award winning name in the industry. We’re passionate about quality, design and customer service and our enthusiasm towards all three of these things is what makes us the ultimate place to purchase your bathroom suites and accessories.

We believe in the products we have available for sale and never stock anything we wouldn’t have in our own homes but to give our customers even more confidence before they purchase with us, we widely promote all the Soak reviews our past and present customers have left us.

From our online customer service to the friendly faces that deliver your goods, the selection of products we have available to the quality of the final product, when you delve through the lengthy list of Soak.com reviews online, you’ll be overwhelmed by just how highly recommended we come.

So, what are you waiting for? Let’s get your new bathroom underway!

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Anonymous
Anonymous  // 01/01/2019
Prompt delivery and follow up when mistakes noted.
Helpful Report
Posted 7 years ago
Quick & efficient service. Delivery on time all round good experience.
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Posted 7 years ago
Great price ...great delivery ...
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Posted 7 years ago
Customer service for replacement part were very good and part received quickly
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Posted 7 years ago
The radiator itself is great - the valves failed and broke as soon as the plumber fitted them
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Posted 7 years ago
delivered on time in fact before expected date and quality great
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Posted 7 years ago
They didn't
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Posted 7 years ago
Bought a full bathroom suite & taps from Soak.com - excellent quality items for a great price. Delivery also excellent.
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Posted 7 years ago
Good fast service and good product.
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Posted 7 years ago
False advertising. Don't put a 10 year warranty all over the product when it's clearly a lie . It doesn't actually cover any moving or working components just a lump of metal . Shocking
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Posted 7 years ago
Customer Service was brilliant when placing the order. However getting a refund for an item that has been returned has been a nightmare I am still owed money £83 not happy!! Please call me.
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Posted 7 years ago
Good price and prompt delivery
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Posted 7 years ago
Really happy with these taps. They look very smart and have given my bathroom a new lease of life. They came beautifully packaged and the staff I spoke to were always friendly, helpful and patient. Very well done!
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Posted 7 years ago
good service and provided everything as expected
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Posted 7 years ago
Basin didn't arrive & unable to get any response regarding a replacement. Plumbers leave my house tomorrow so will have to pay extra for them to come back when this is eventually resolved. In the meantime I have no basin in my new bathroom
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Posted 7 years ago
Poor customer service. Still waiting on an update for the missing basin
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Posted 7 years ago
Easy to order and speedy delivery
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Posted 7 years ago
Found the cabinet to big. Rang your customer service department to return the unit I was told Soak do not have a returns policy I would have to sort out my own courier at my cost, haveing paid £8.99 for delivery and it taking 2 weeks for delivery, found your delivery company very unhelpful send a text on the morning of delivery no time slots could not ring them , or you can pay £6.50 to arrang for a different delivery,had plenty of parcels and packages delivered to our address couriers been really helpful giving time slots and plenty of notice of when they are going to deliver my advise to Soak is chang your courier. Kind Regards Steve kirk
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Posted 7 years ago
Excellent customer service and quick delivery. No damages.
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Posted 7 years ago
They way everyone there went the extra mile to overcome any issues
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Posted 7 years ago
soak.com is rated 3.8 based on 4,919 reviews