Solvaderm Reviews

4.4 Rating 552 Reviews
85 %
of reviewers recommend Solvaderm
4.4
Based on 552 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 80%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Email, Telephone
Queries Resolved In
Under An Hour
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Email:

rahul@solvadermstore.com

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Why would the company reply to a review page unless the company owns this page and that can be altered by the company so it’s not an honest review page. Shady stuff makes me NOT want to buy this product.
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Posted 3 years ago
I would love to order this product but there are so many negative reviews that it is scary. Especially wrong info about shipping costs, receipt of product, bad web site and bad customer service. Please be more specific about delivery charges.
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Posted 3 years ago
Dear Valued Customer, Thank you for your review. We certainly appreciate your feedback. If we are able to implement any changes, it will come because of the types of constructive comments that you provided. Healthy Regards, iHealth Fulfillment
Posted 3 years ago
I purchased the Rejuvoderm face wash. While I like the texture and I'm sure the product works well, I cannot tolerate the smell. It's absolutely horrible. I have the same sentiment for GlowPeel. I've loved every other Solvaderm product I've tried and can tell an amazing difference in my skin texture, tone, brightness and fine lines being reduced. But I've been looking for products to exfoliate. I have been disappointed in the two Solvaderm offers.
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Posted 3 years ago
It’s been close to 2 weeks and I still have not received the product. I am very disappointed.
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Posted 3 years ago
I ordered the Lip Defense-SPF 15. It is not as moisturizing as it was when i received it a few years ago. Have you changed the formula? I am very disappointed
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Posted 3 years ago
Your on line ordering is crazy! Every time I try my paswords are slways wrong I have to call by phone to order! It is a real pain with all your checks etc!
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Posted 3 years ago
Dear Linda, We certainly appreciate your feedback. I will pass your comments on to the relevant personnel for their due consideration. I cannot promise that our policies or procedure will change soon regarding the issue(s) that you are pointing out, but certainly we value your feedback. If we are able to implement any changes, it will come because of the types of constructive comments that you provided. We would like to know more about the issue. Please call us at 888-675-0241. Regards, Solvaderm
Posted 3 years ago
I use this cream for years never had a problem, this time I got a cream unsealed and slightly used
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Posted 3 years ago
I've only been using it for about a week but I don't see any difference.
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Posted 3 years ago
The cap is broken
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Posted 3 years ago
Haven’t received my order. Shipping is delayed.
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Posted 3 years ago
I sent an email advising that I had not received the sample, but as of this date no response.
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Posted 3 years ago
You gave me a promotion for 10% off but at check out would not accept it. So don’t offer it if you are not going to honor it. Also you sent a different Sample from what I requested.
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Posted 3 years ago
You discontinued “Club” purchases with discounts without notifying customers.
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Posted 3 years ago
Main problem is dispenser pump. It works sporadically. Usually I just get noise that sounds like the the cream is coming out but nothing is dispensed. If I pound on the bottom of the dispenser, I can get some cream to come out but not always. So for the cream itself, I haven’t been able to use it enough to see if it works or not. I’m getting thinking about requesting a refund since I can’t even try the cream.
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Posted 4 years ago
Not happy at all. I am 66 years old and on a fixed income. I was trying to get the 25% discount, which I found very confusing, but eventually figured it out. I declined when I found out I had to sign up for Shopify, and settled for the 10% discount. If you offer a 25% discount it should apply to everyone, no strings attached.
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Posted 4 years ago
I HAVE USED THE WRINKLE CREAM FOR A MONTH AND THERE IS NO CHANGE
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Posted 4 years ago
I love the products however, this shipment one of my bottles was cracked. Customer service wanted me to save all packaging send a photo ( I guess they don’t believe there customers) and have the product shipped back to them and the kicker is, when they receive it they would send a new one at no “extra cost” . Really? First of all why would it cost me anything in the first place? I declined because I was out of the daytime moisturizer and the whole thing seemed like a pain so I will just hope that the crack isn’t deep enough to dry the product out. I just spent over $200 and have ordered this product for the last few years. I will be looking for a new product not because of the products but because of the customer service. To me, unacceptable.
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Posted 4 years ago
Still have not received the product but $60+ was taken from my account almost immediately.
Solvaderm 2 star review on 1st January 2020
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Posted 4 years ago
I'm sorry for not responding before now. I was called out of town and needed to check with neighbors to see if my package had been delivered to them, "NO" was their response. I don't know where it could be. I've tried everything on my end to slueth out the situation, but I really haven't made any headway. Please advise because I can't do a review without your product, plus I want to know where your items could be. Thank you. Regards, Helen
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Posted 4 years ago
Ordered two Revivatone items, received only one. Called Solvaderm customer service and reported issue, was promised that the additional Revivatone ordered would be received. Still not delivered by Solvaderm to date.
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Posted 4 years ago
Solvaderm is rated 4.4 based on 552 reviews